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Actiontec gt701-wg problem: Power light stays orange and will not connect

By johnt2008
Nov 18, 2007
  1. I have a Actiontec gt701-wg from Qwest. Just recently, whenever I reconnect my modem, the power light would stay orange and nothing else would light up. It can take anywhere between 5-15 minutes of plugging and unplugging the power cord for the other lights to light up.

    I had called Qwest Technical support and the tech told me it's a modem problem. He told me to leave my modem upside down for 30 minutes to see if the problem is fixed. He said if that does not work then I should get a new modem. I tried that method and it does not work.

    Any suggestions would be appreciated.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Qwest told you what to do... get a new modem from them...

    You said this didn't you?

    "He said if that does not work then I should get a new modem. I tried that method and it does not work"...
     
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