TechSpot

Add/Remove Programs List: Blank?

By buckethead
Mar 9, 2005
  1. I recently viewed my Add/Remove Programs list to clean up a bit, but it's blank. Blank as in, there are no items on my list at all.

    I have a screenshot of what it looks like:
    http://www.imagerely.com/imagehost/uimages/8155list.jpg

    Any help would be greatly appreciated.
    Thanks.
     
  2. dopefisher

    dopefisher TS Rookie Posts: 540

    did you recently installl windows?? if not, try system restore.
     
  3. buckethead

    buckethead TS Rookie Topic Starter

    You're speaking to someone who doesn't know much about computers.

    Do you mind elaborating?

    Thanks.
     
  4. dopefisher

    dopefisher TS Rookie Posts: 540

    do you know how to run system restore? if not click on the start button, click run. then type in "C:\WINDOWS\system32\Restore\rstrui.exe" choose a date when your add/remove programs control panel worked. hope it helps.
     
  5. buckethead

    buckethead TS Rookie Topic Starter

    I tried doing that but it says the location is not available. I tried going manually to it, but the farthest I got was "system32", and in that folder there is no "Restore"
     
  6. fixitguy

    fixitguy TS Rookie

    start/all programs/accessories/system tools/system restore
     
  7. buckethead

    buckethead TS Rookie Topic Starter

    Thank you, I found it.

    But whenever I try and restore to an earlier date, it keeps on saying the restoration was unsuccessful. What am I doing wrong?
     
  8. fixitguy

    fixitguy TS Rookie

    are you running antivirus?
    as far as the restore not working...i too get that sometimes.
    and the reason eludes me.soooo....i'll let the big dawgs answere that one.
     
  9. buckethead

    buckethead TS Rookie Topic Starter

    I am running an antivirus program, but I am clueless as to how to turn it off.

    If anyone is still reading I still need to know how to fix the problem.

    Thanks.
     
  10. dopefisher

    dopefisher TS Rookie Posts: 540

    to turn off your program, find it in the taskbar, bottom right hand side of your screen, next to the clock. right clik on your anti-virus program icon, and click exit.
     
  11. buckethead

    buckethead TS Rookie Topic Starter

    I have Command AntiVirus for Windows. When I right click on it, it only has "Configure AntiVirus" or "Configure Dynamic Virus Protection" options, no "Exit". And when I open the program, I go to tast>exit, but it only closes the window, it is still on the taskbar.
     
     
  12. dopefisher

    dopefisher TS Rookie Posts: 540

    ok try disabling dynamic antivirus protection. that should be whats keeping you from being able to restore if the other guy is right. right click on command antivirus in the taskbar, click on configure dynamic~~~~ try to find a way to disable the dynamic or realtime protection.
     
  13. buckethead

    buckethead TS Rookie Topic Starter

    I unchecked a box that said "Enable Dynamic Virus Protection", then attempted to restore my computer again. It was still unsuccessful. :dead:
     
  14. buckethead

    buckethead TS Rookie Topic Starter

    I still need help, if anyone cares.
     
  15. buckethead

    buckethead TS Rookie Topic Starter

    ...I can't read any of that.
     
  16. olefarte

    olefarte TechSpot Ambassador Posts: 1,427

    I've been doing some searching trying to find something about your problem. Everything I've found points to a registry problem. I've seen several possible fixes for this, but I"m hesitant to tell you to do it because it involves doing some registry editing, and you can make things worse if you mess that up. So, I'm going to suggest you do what I did, do a Google for "blank add/remove". You'll find quite a few hits about this problem.

    Do a Google, look at some of the answers, and see if you want to get involved in registry editing.

    I'm just not confident enough to tell you to do this. Maybe someone else can join in that knows more than I do.

    Hope this helps.
     
  17. buckethead

    buckethead TS Rookie Topic Starter

    Thank you for your time.

    What exactly is registry editing? I suppose if I don't even know what it means that it is most likely the case that I will mess up somewhere.

    But I will search on google, thank you for the advice.
     
  18. buckethead

    buckethead TS Rookie Topic Starter

    Err.. if anyone is still looking at this, I could still really use some help. :blackeye:
     
  19. TylerBello

    TylerBello TS Rookie Posts: 36

    Here you go...I had this problem on an older computer....


    Follow:

    Start/Run/(type)REGSVR32 APPWIZ.CPL/(click)Ok

    It should work...if you try this I am not liable for any damage caused by this fix.

    Just a precaution :D
     
  20. buckethead

    buckethead TS Rookie Topic Starter

    Since everyone has little faith in my doing things right, do you recommend I get it professionally fixed? Because I really don't want to make things worse. What exactly does the instructions you gave me do that could make things "bad"?
     
  21. TylerBello

    TylerBello TS Rookie Posts: 36

    I dont think it can hurt your system at all...its just a warning that if something does freakishly happen...im not liable...but that goes for any advice someone gives you..you use it at your own risk...you drive a car at your own risk...you drink beer at your own risk...just a precaution...

    Id do it if i were you...but thats just me :D

    Hope it works for you if you do decide to use it...
     
  22. dopefisher

    dopefisher TS Rookie Posts: 540

    ok buckethead, i just did it and my computer works fine. if you don't believe me, i could send you some screenshots. i would love to see you get this problem fixed because i bet it isnt fun at all.
     
  23. buckethead

    buckethead TS Rookie Topic Starter

  24. dopefisher

    dopefisher TS Rookie Posts: 540

    here is microsft's article on exactly that of which you speak.
     
  25. buckethead

    buckethead TS Rookie Topic Starter

    Yessssssssss? Or is there a link somewhere that I have yet to find.
     
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