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Alienware Area 51 pointer problem

By Meeksy
Jul 12, 2005
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  1. To be brief. I have an Area 51 laptop. At various times the pointer will suddenly jump to a different location on the monitor. Sometimes dragging a box, left clicking, or right clicking all by itself.

    I've reinstalled windows (XP). Installed and reinstalled drivers. Tried different mice and no mouse at all. The problem persists.

    I need help. I've tried everything I know of.
     
  2. Justin

    Justin TS Rookie Posts: 942

    Is the laptop still under warranty?

    If so, I would boot with a knoppix CD to see if it occurs inside knoppix. If it does, you can be sure that it is a hardware malfunction or configuration issue of some sort for the hardware. AFter that, I would contact Alienware and either have them repair or replace the laptop, or see if a flash is available that fixes it.
     
  3. Meeksy

    Meeksy TS Rookie Topic Starter

    Will try your advice

    I'll give your suggestion a try. I have a copy of Knoppix I can use.

    The Alienware warranty is expired and they won't even service my computer at all! I'm a little disappointed in them.

    Thanks and I'll try to let you know what happens.
     

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