Amazon and Apple score big in customer satisfaction survey

By Shawn Knight
May 10, 2012
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  1. Amazon and Apple have topped ForeSee's E-Retail Satisfaction Index for 2012. Apple saw their online website customer satisfaction score increase five points over last year's ranking while Amazon once again...

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  2. PC nerd

    PC nerd TechSpot Booster Posts: 320   +36

    What kind of ***** would vote for Apple?

    They sell you their overpriced, badly made and badly designed crap, and the moment something goes wrong, they abandon you.

    They constantly lie to customers about security breaches and other glitches in their products.

    They also shamelessly and mercilessly rip you off when you buy their rubbish...
  3. Littleczr

    Littleczr TechSpot Booster Posts: 368   +68

    Its called Marketing. The have the casual user believe they are selling gold bars.
  4. It's not easy to admit you're a smuck, so you continue to vote Apple as the best, regardless.
  5. Apple haters are worse then the lovers. I don't love my Ipad and my iphone, but I did choose them because they serve me perfectly. Nothing more, nothing less. The iCry crowd just have never owned something from apple they liked. Oh well, life goes on.
  6. captaincranky

    captaincranky TechSpot Addict Posts: 10,400   +832

    Who the hell makes a comparison this bizarre in the first place? Amazon and Apple have almost zero in common between their business models. Apple is a manufacturer, Amazon is a retailer, the cyber w**re of all product. How much garbage did you have to sell to be brought into the statistics. I can pull at least a dozen Etailers off the top of my head, and be honest in saying, "I'm 100% satisfied the way they've treated me, I'd buy from them again without hesitation, and I'd recommend them to my friends"! (*)

    (*) (Assuming I had friends, in the first place).
  7. The better question is who would vote for Amazon? I bet they have 1000's of pages with downright wrong info on them and they are too lazy to fix them..probably hoping to rip customers off.
  8. My vote would definitely go to Toilet Duck as opposed to Apple.
  9. captaincranky

    captaincranky TechSpot Addict Posts: 10,400   +832

    Brush up on your verb tenses a bit. In my case you might go with, "never would own anythng from Apple". After which, liked or disliked becomes sort of irrelevant. I'm too grossed out by their advertising, and that of their telecom partners, to entertain the purchase of an Apple product.


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