Good job!
Re: the Avira scan: PerAvira support:
I keep getting a virus detection for APPL/KillApp.a .
The offending file is A0013693.exe which is located in a restore point. Can this program be safely ignored similar to APPL/KillApplicat.a ?
Yes, you can choose to ignore that program in a similar way.
When we finish the cleaning, I'll have you drop all the old restore points and set a new clean one.
Looks good to me! If you aren't having any remaining problems:
To remove all of the tools we used and the files and folders they created, please do the following:
Please download
OTCleanIt by OldTimer:
Save it to your
Desktop.
Double click
OTCleanIt.exe.
Click the
CleanUp! button.
If you are prompted to Reboot during the cleanup, select
Yes. The tool will delete itself once it finishes.
You should now set a new Restore Point to prevent infection from any previous Restore Points.
The easiest and safest way to do this is:
- Go to Start > All Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the Restore Point a name then click "Create". The new Restore Point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Go to "Disk Cleanup" which can be found by going to Start > All Programs > Accessories > System Tools.
- Click "OK" to select the partition or drive you desire.
- Click the "More Options" Tab.
- Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.
Please empty the Recycle Bin when through.
To prevent the tracking Cookies in the future:
Reset Cookies:
For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> CHECK 'override automatic Cookie handling'> CHECK 'accept first party Cookies'> CHECK 'Block third party Cookies'> CHECK 'allow per session Cookies'> Apply> OK.
Just to be on the safe side: Right click on Start> Explore> Programs> make sure Antivirus 2009 folder is gone. If it is not> right click> Delete> then empty the Bin.
TIP 1: Leave everything UNCHECKED on the Startup menu except the AV, third party firewall, touchpad for laptop. Open each program (including the printer) manually when and if needed.
TIP 2: Create a shortcut for System Restore: right click on the SR exe file> Send to Desktop to create a shortcut. Unlock the Taskbar and drag the shortcut into the Quick Launch Toolbar. Re-lock. Beats the long trip to access the process and serves as a reminder to set your own restore points occasionally.
Let me know if you need more help.
Edit: Symantec Password Manager is running:
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
Is that being used? If not, do this: Open IE> Tools> Manage Add-ons> find the above (tgctlsr.cab or asa or ss or sa or sa_cabs. Look in both sections by changing the dialogue box to both add-ons currently being used and add-ons previously used> click to highlight> Disable.