Any disc type not recognized by player

[lightweight]

I have a dvd/cd rom and it cannot recognize/play any type of disk (audio cd, cd-rom,dvd). After inserting any disk, the player tries to read it and then a window stating "insert disk in d: drive" pops up.

Please help

Thanks!

 

[shadow_29]

check all its connectors on the back,remove and then reinstall it in device manager but otherwise it sounds like its trashed you'll either have to get it repaired or a new one. sorry

 

[lightweight]

i have a laptop and would not know where to start. i reckon ill just bring it to the shop.

thanks for the insight!

 

[shadow_29]

well you should have mentioned it was a laptop in the first post,you can try a few things first CAREFULLY clean the lens on tray with a cotton VERY LIGHTLY and blow off any dust that might be on the lens.also since there are no trays like desktops laptops have to be opened and closed by a latch which night be the problem here,eject the drive from the software and then try to put in an audio cd and close it tightly,audio cd's have very little data and bigger pits so the laser should slide easily on them the most.good luck