TechSpot

Anybody had trouble getting key from AVG?

By macx
Mar 15, 2008
  1. Bought a new/used laptop, was loading it up with all the goodies from
    this forum that have worked so well on my desktop for past several
    years.

    Decided to purchase the AVG Anti-Spyware subscription for both my
    desktop and laptop, went to the AVG home site, made the purchase,
    (somehow the name changed to AVG Anti-Virus which supposedly
    includes the anti-spyware - I am already running the AVG Free which
    is supposed to be anti-virus, not?) what was at least portrayed as being
    the AVG sales site, called "element 5", took my payment, gave me a link
    to download it, and in that email said I should be getting a key direct from
    Grisoft within 2 hours.

    That's been since last Tuesday with no key, and no response to 2
    emails sent with the info on Grisoft / AVG's Customer Help online forms.

    Did I get snookered again somehow?

    Thanks!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. macx

    macx TS Evangelist Topic Starter Posts: 712

    Hopefully they're just busy, or having connectivity problems,
    or something.

    That's the form I've used twice, last time yesterday.

    I told them if I didn't have the key by Monday nite
    I'd dispute the debit card charge for non-receipt.

    Hopefully that'll get a rise out of them.

    Thanks!
     
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Best way to get it in case people read the thread in the future. Is to download the free trial then upgrade.
     
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