ATT Uverse 2 wire modem relocation

By norm33
Oct 27, 2008
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  1. I would like to relocate the 2 Wire DSL modem to another room. Is this a task that I can do myself or do I need the service tech from ATT to move this modem?

    I know they will likely charge a service call fee and would like to avoid paying ATT if I can do this myself.

    Appreciate any suggestions.

    Norm
  2. almcneil

    almcneil TechSpot Guru Posts: 1,554

    It's easy and requires no special tools. Just disconnect the modem from one jack and connect it to the new one. Make sure you put a filter on the old jack if you decide to reuse it for something else, i.e. telephone.

    Best,
    -- Andy
  3. norm33

    norm33 Newcomer, in training Topic Starter

    ATT 2 wire modem relocation

    Andy,

    Thanks for the advice. I tried unplugging the 2 Wire modem and hooked it up to the desired cable outlet and it didn't work? I tried a different location as well and same result.
    I am wondering if the original ATT installer isolated one cable outlet as the only "live" outlet?

    This is fiber optic DSL and could that make a difference?

    Norm
  4. almcneil

    almcneil TechSpot Guru Posts: 1,554

    Yes, you are correct. You cannot connect a fibre-optic DSL to a cable outlet. As far as I understand, DSL is designed for telephony. If you want to use cable for Internet, you need to get a cable Internet modem. You can call your ISP and perhaps they can help you over the phone. It will be free of charge.

    Best,
    -- Andy
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