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Discussion in 'Virus and Malware Removal' started by bahyi, May 9, 2011.

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  1. bahyi Newcomer, in training

    When I did as instructed with OTM, after clicking 'Move It', a Application Error window showed up saying OTM encountered an error and needs to close. Then it froze my computer after that. I copy pasted EVERYTHING just as instructed. What does this mean? I can't run OTM.

    And after forcing the computer to turn off and when it turned back on, there's a 'Malware Protection' program window that showed up. Looks fake. And it won't allow me to open anything, IE, Malwarebyte...saying something like this:

    iexplore.exe can not start
    File iexplore.exe is infected by Win32/Blaster.worm
    Please activate Malware Protection to protect your computer.

    Of course I did NOT do as it suggested. Why is this happening?

    The computer was actually working better before OTM. what's wrong? I can't open anything now to even do any of the things you suggested. HELP!!!!!!
    bahyi, Jun 1, 2011
    #41

  2. Bobbye Helper on the Fringe

    Your system is not secure. You continue to get new malware infections as quickly as we remove the old ones. The system has not been well maintained as evidenced by the over 2,000 files cleaning in OTM.

    The computer was not working well before OTM.

    At this point, my recommendation is to get help and reformat/reinstall the operating system.
    You will find excellent reformat/reinstall instructions here:
    http://www.tech-101.com/tutorials/356-tutorial-windows-install-repair-xp-vista.html

    You will need the CD for the operating system for this.

    I urge you to get some basic reference for caring for the system and the security you need.
    Bobbye, Jun 3, 2011
    #42

  3. bahyi Newcomer, in training

    Can you at least help us to where this particular Malware can be removed so that I can actually click on something and have it open up? Now it's blocking all programs from opening. Thanks.
    bahyi, Jun 4, 2011
    #43

  4. Bobbye Helper on the Fringe

    Please try to understand: There is not a particular malware on the system. As fast as malware entries are removed, more malware gets into the system. This is the first I've heard about programs being blocked from opening.

    Do you have passwords set for some activities?
    Do you have personal information on the system?
    Do you have documents and pictures saved?
    Do you have file on the computer that are private and/or important?
    Do you do any financial transactions on the internet?
    Buy anything?
    Do banking?

    All of this is at risk. Your computer has been compromised. The best help I can be to you is to say-again-that in my opinion, you need to reformat and reinstall the operating system.
    Bobbye, Jun 5, 2011
    #44
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