I have no idea what or why it happened & I'm hoping I fixed the problem, but I went to watch my news online this morning & after a few minutes this popped up Well, its obvious by the background picture I WAS online & clicking Reload changed nothing. I tried to update program & definitions thru the program but it said they were current. I downloaded a new copy from TS because I was going to uninstall/reinstall. I then went to program & features & when I saw repair, I clicked it & it said it was successful. Yes, this is on my W10. I'm hoping it DID fix it, if not, I'll do a follow up post.