TechSpot

Avast still shows its alert

By jkad27
Feb 3, 2009
  1. Hello! So far, I tried my best in following all of the steps mentioned (pertaining to the topic above). I've attached here the requested logs. What do I do next? Avast still shows its alert:
    C:/Documents and Settings\ ...\ kkkl.exe
    Malware name: Win32:Trojan-gen {Other}

    Please help. Thank you so much! :)
     

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I have one word to say: uTorrent.exe

    Ok a couple more, run Malwarebytes (updated first) again
    Pretty sure Combofix will be needed too ;)

    By the way, remove uTorrent

    Download Combofix
    Lots of info on its use h e r e
    Direct download h e r e

    Save it to a location that you can easily find later (in Safe Mode) ie directly to C drive

    Restart your computer to Safe Mode (by repeatedly pressing F8 on your keyboard before Windows starts)
    Log into your Administrator account
    Locate the previously downloaded Combofix
    Double click on it to run, answering any prompts along the way
    Note: during Combofix scan (lasting up to 10mins) your Desktop and clock may reset (all normal)

    Once Combofix has finished, save the log file to be attached to a new reply
    Restart back to Normal mode, and attach the Combofix log
     
  3. jkad27

    jkad27 TS Rookie Topic Starter

    Combofix Done

    Okay, thank you so much. I've followed your instructions and attached the log here. Am I doing it right? Anyway, what should I do next?

    (The Avast alert hasn't appeared since then--well, yet. Is everything okay now?)

    Thank you! :)
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Actually this entry still exists: c:\documents and settings\Atienza Family\Application Data\uTorrent
    But I'm assuming that you removed this File Sharing software, so I'll move on


    Did you also run a full updated scan with Malwarebytes again?
    If no, then please do this, as there may (and likely will) be more Malwares in your computer

    Once Malwarebytes scans clean (ie sometimes the program needs to be run multiple times, to uncover hidden Malwares, and then for you to remove them)
    Then restart

    Then (after restarting ;) ) provide a new HJT log to attach here
    There's probably going to be stacks of file missing entries in the scan log, to avoid another reply back and forth, you can safely tick any box in HJT that has a file missing entry, then select fix all. By doing this though, you will need to restart again, and then provide the newest HJT log as an attachment :)
     
  5. jkad27

    jkad27 TS Rookie Topic Starter

    Ran Malwarebytes and HJT again

    Oops, my bad. Forgot to run malwarebytes before.
    Now, I only ran the Malwarebytes once and it didn't show any infected files. Do I have to run it again to make sure? Also, HJT log file is attached here. I hope I didn't miss any file missing entry. What's next? Thanks! :)
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    To speed up your computer startup time you can fix these entries
    If you don't play this game anymore, you can fix these entries
    Remove combofix from the computer: Click START->RUN Now type or copy Combofix /u in the runbox and click -> OK.

    You can remove the cleaning tools now:
    Download OTCleanIt HERE & save it to your desktop.
    This will remove the 020 entry in HijackThis.

    Clear your existing System Restore points and establish a new clean restore point:
    Restart and then let me know how it seems to be running
    Couldn't be worse :mad: ?
    OK I suppose :blush: ?
    Yep seems ok :) ?
    Absolutely fantastic :grinthumb ?
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

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