Bad picture - Monitor? Video card?

By thewolfe
Sep 26, 2003
  1. Bad picture - Monitor? Video card?

    I have a friend who says her Desktop or any window she opens is graying at the top and the window is getting squashed at the bottom. I know that's not a great deal of info, but here's the kicker.

    She has sent me three different screenshots and they look perfect on my computer.

    Does that give anyone an idea as to what's going wrong?
  2. young&wild

    young&wild TechSpot Chancellor Posts: 993

    Looks like her monitor is about die. Have you asked her to connect to a working monitor? If problem still presist, it may be the video card.
  3. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    My bet is on the monitor. ;)
  4. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Perhaps it is just some certain resolution/refresh rate setting her monitor doesn't like?
  5. thewolfe

    thewolfe TS Rookie Topic Starter Posts: 238

    She's had the monitor a computer for over a year w/ no problems.
  6. young&wild

    young&wild TechSpot Chancellor Posts: 993

    Have you try out what i have suggested? Sometimes monitor as young as a year might break down.
  7. ---agissi---

    ---agissi--- TechSpot Paladin Posts: 1,977   +15

    Sounds like the moniter to me too. Be sure to try what Y&W said, if there is a spare moniter around.

    Did she change any settings right before this started? If so its probbly one of the things, mentioned above.
  8. BBString

    BBString TS Rookie Posts: 20

    It's not next to some power pack or something similar is it? If not.... try another monitor!
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