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By pkdownunder
Apr 4, 2008
  1. Hi
    This is my first entry so I would appreciate any help that I can get.

    My computer crashes at least 3 times a week with the blue screen and the following message,
    0x000000C2 (0X00000007, 0X00000CD4, 0X00000078, 0XE523E1F0)

    any assistance greatly appreciated
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    If you click on Start-->Run--> c:\windows\Minidump

    Are there any files (Minidump files) that you could attach [​IMG] to a new reply ?

    Also can you check Event Viewer for anything happening at the time of the crash
    Start-->Run--> eventvwr.msc
  3. pkdownunder

    pkdownunder TS Rookie Topic Starter

    The files that you asked for

    I am not computer literate enough to understand these file, can you help?
  4. Matthew

    Matthew TechSpot Staff Posts: 6,100   +86

    Highlight all of the .dmp files in C:\Windows\Minidump, right click on them, "Send To" > "Compressed (zipped) Folder". Then, attach that folder to your next post via the "Manage Attachments" feature in the "Additional Options" section right below the text box when you're replying to a thread.
  5. pkdownunder

    pkdownunder TS Rookie Topic Starter

    the minidump file

    Ive zipped the file and attached it
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 1 MiniDump:
    Bugcheck c2 is "bad pool caller". i.e. a driver bug
    But can also be caused by software, such as Norton or ZoneAlarm

    What AntiVirus or System Security do you use?

    Before replying back, please do these two things:
    1. Update all your drivers online (via your manufactures support page)
    2. Run Memtest (with a minimum 7 Passes)
  7. Matthew

    Matthew TechSpot Staff Posts: 6,100   +86

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