Bad_pool_caller

By pkdownunder
Apr 4, 2008
Topic Status:
Not open for further replies.
  1. Hi
    This is my first entry so I would appreciate any help that I can get.

    My computer crashes at least 3 times a week with the blue screen and the following message,
    bad_pool_caller
    0x000000C2 (0X00000007, 0X00000CD4, 0X00000078, 0XE523E1F0)

    any assistance greatly appreciated
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    If you click on Start-->Run--> c:\windows\Minidump

    Are there any files (Minidump files) that you could attach [​IMG] to a new reply ?

    Also can you check Event Viewer for anything happening at the time of the crash
    Start-->Run--> eventvwr.msc
  3. pkdownunder

    pkdownunder Newcomer, in training Topic Starter

    The files that you asked for

    I am not computer literate enough to understand these file, can you help?
  4. Matthew

    Matthew TechSpot Staff Posts: 6,043   +84 Staff Member

    Highlight all of the .dmp files in C:\Windows\Minidump, right click on them, "Send To" > "Compressed (zipped) Folder". Then, attach that folder to your next post via the "Manage Attachments" feature in the "Additional Options" section right below the text box when you're replying to a thread.
  5. pkdownunder

    pkdownunder Newcomer, in training Topic Starter

    the minidump file

    Ive zipped the file and attached it
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 1 MiniDump:
    Bugcheck c2 is "bad pool caller". i.e. a driver bug
    But can also be caused by software, such as Norton or ZoneAlarm

    What AntiVirus or System Security do you use?

    Before replying back, please do these two things:
    1. Update all your drivers online (via your manufactures support page)
    2. Run Memtest (with a minimum 7 Passes)
  7. Matthew

    Matthew TechSpot Staff Posts: 6,043   +84 Staff Member

Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.