Black screen but my keyboard will not work

By Ayesha
Sep 16, 2013
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  1. I turn on my computer and I black screen is displayd. It says we apologoze for the inconvenience....... I would try all of the suggestions, but in this mode for some odd reason my keyboard is not working... o_0 so what do I do. It is a desktop
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Does the "we apologize for the inconvenience" stay on the screen, or does it disappear quickly and you have no keyboard action?

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