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blank screen and only wallpaper

By brumbies92
Jul 15, 2007
  1. Hi i need help because all on my screen is my wall paper and no start button. I use Ctrl+Alt+Delete to access avg anti spyware, adware and spy bot SD. Spybot SD is the only one that finds two problems: Virtumonde
    Win32.Agent.azk
    I have deleted these but the problem is still occuring. With Virtumonde it keeps showing up every scan with spybot.
    I ran a Hijackthis and this is its log
    View attachment 20186
    Help as quick as possible would help. Thanks in advance.
     
  2. Prophet7

    Prophet7 TS Rookie

    Hi brumbies92, before we do anything else, try this:
    Download ATF Cleaner from here:-
    http://www.snapfiles.com/download/dlatfcleaner.html
    Run the .exe, check the "select all" box and then run the cleaner.

    When you have done that download SuperAntiSpyware from here:-
    http://www.superantispyware.com/
    Download the Free Version for Home Users, install it and update it, then run a Complete Scan.

    This is one of the best out there that I have found; currently anyway.

    It terminates resident memory threats before deleting files, and may need a reboot once it's done.
    Let me know how you go, and if it doesn't turn out to be that easy we'll do it the hard way.
     
  3. brumbies92

    brumbies92 TS Rookie Topic Starter

    Thank you so much everything has gone back to normal. I can't thank you enough
     
  4. Prophet7

    Prophet7 TS Rookie

    No probs, glad to be of help, and glad it was that easy! :) :D
     
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