blue screen crash problems

By imed
Apr 11, 2006
  1. Hi,

    Having problems with blue screen crashes --regularly:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80576f73, 0xbaebb9c0, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini041006-01.dmp.

    Can someone please advise what I should do, as I have no idea at all.

    I have attached 4 minidumps.

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    3 minidumps crash with a bugcheck of 8E.

    1 minidump crashes at SYMEVENT.SYS. This is part of your Symantec/Norton security software. It has a bugcheck of C2.

    Uninstall and reinstall Symantec/Norton and check for any updates/patches etc.

    You should also go HERE and follow the instructions.


    A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

    0x000000C2: BAD_POOL_CALLER

    A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

    Regards Howard :wave: :wave:
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