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Blue Screen, don't know what to do

By DerekPilon
Jan 20, 2014
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  1. So here is what is says:

    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960006C6D15
    BCP3: FFFFF880091990E0
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1



    C:\Windows\Minidump\012014-12729-01.dmp
    C:\Users\Derek\AppData\Local\Temp\WER-20326-0.sysdata.xml
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here. What are you doing with the computer when the BSOD's are most likely to happen?
     
  3. DerekPilon

    DerekPilon TS Rookie Topic Starter

    I'm usually browsing, I don't understand exactly what I have to do :S
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here"... Don't understand this?
     
  5. DerekPilon

    DerekPilon TS Rookie Topic Starter

    Woops, missred sorry. I don't have permission to do that althought I'm the administrator on the compute (just checked)
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Keep trying...
     

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