Blue screen error - stop:0x0000007e

By guana
Sep 12, 2008
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  1. hey friends i got this blue screen error of death jst at the start of
    windows xp media center loading---stop:0x0000007e
    (0xc0000005,0xf887018e,0xf8918748,0xf8918444)..my hp pavilion dv2000
    had been affected by many blue errors which were cured bt can sum1 help
    me through dis plzzzzz..panda av 2008 detected many spyware on my pc
    which i deleted...actually i have 2 windows..media center is now
    showing blue screen error..bt xp pro is running..so help me what can i
    do to get away from dis blue screen error............thnx in advance
    my main problem is that i cant even open
    my windows..blue screen comes when windows starts..
  2. guana

    guana Newcomer, in training Topic Starter Posts: 28

    i cant even start windows in safe mode...
    i repaired using my xp media center by boot disk...which was
    going ok but in b\w installing windows procedure this error occur
    stop:0x0000007e (0xc0000005,0xf89c318e,0xf8a47740,0xf8a4743c)
    hpqkbfiltr.sys -addres f89c318e base at f89c0000,
    date stamp 46770333

    begining dump of physical memory
    physical memory dump complete

    so what should i do now with hpqkbfiltr.sys bcoz it is stopping me to
    repair xp media center

    i installed kaspersky in my 2nd windows & it detected hpqkbfiltr.sys as keylogger bt no option to repair or delete it..so wat now guyz ..can anyone help -plzz
  3. tw0rld

    tw0rld TechSpot Maniac Posts: 609   +6

  4. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.


    The driver that you listed in your second post is hpqkbifltr.sys which is a
    HpqKbFiltr Keyboard Filter Driver - HP Quick Launch Buttons. There are posts on the internet that connect this driver with this 0x7E error.

    First attempt to update your drivers for your HP products. see if that brings stability.

    A red flag for me is the amount of infection you've had to deal with. What are you using for your anti-virus, firewaall, and antispyware? Do you have a router?
  5. guana

    guana Newcomer, in training Topic Starter Posts: 28

    route44--i actually switch off my kav for a while(1day) & busy in doing internet surfing downloading...then i restarted my laptop & then this error happened...thank GOD i got a 2nd window to fix this up...i ll update the file n lets see(hpqkbfiltr.sys)
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Shutting down KAV left you open. Do you have a router/firewall?
  7. guana

    guana Newcomer, in training Topic Starter Posts: 28

    now i have 2nd windows running with panda..i need to repair media center
  8. guana

    guana Newcomer, in training Topic Starter Posts: 28

    problem become big now..i installed 2nd os win xp sp2,installed alwil avast av on it ,after update it detected many viruses,spywaes in SVI(system volume information) folder which is the most infected folder n vunrable to viruses...now with "super antispyware & true sword spyware remover"" they removed more viruses in that drive..then i thought windows would be ok but when i started my 1st window boot ..blue screen error occur on windows xp loading screen """stop:0x0000007e
    (0xc0000005,0xf887018e,0xf8918748,0xf8918444)"".....anyone with solution???
  9. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    Utilize the online scanners for NOD32 and BitDefender. If you still have infections then a full reformat may be your only option.
  10. guana

    guana Newcomer, in training Topic Starter Posts: 28

    someone told me to rename C:\windows\system32\intelppm.sys ???then i renamed it but nothing happens same error stop:0x0000007e(0xc0000005,0xf89e618e,oxf8b1e850,0xf8b1e54c)
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