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Blue screen error

By Sreej
Jan 18, 2013
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  1. Hi,

    I have been getting blue screen error recently. I.e., yesterday thrice I got it, after which I formatted my C Drive where windows was installed. But today again I got the same error and system restarted. I don't know much about these things, any help is greatly appreciated. I will attach a copy of the error file with this. Thanks in advance.

    PROBLEM DETAILS

    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.2.1.0.256.48
    Locale ID:16393

    Additional information about the problem:
    BCCode:116
    BCP1:FFFFFA80065A0210
    BCP2:FFFFF8800484CCB0
    BCP3:0000000000000000
    BCP4:000000000000000C
    OS Version:6_1_7601
    Service Pack:1_0
    Product:256_1
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,865   +165

    The blue screens are coming from your video card or it's driver. You haven't given your computers specs, but do you have a Geforce Nvidia video card or on-board Intel video?
     
  3. Sreej

    Sreej TS Rookie Topic Starter

    Intel(R) G41 express chipset
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,865   +165

    This is on-board video... What is the model of the computer and/or motherboard? I know it is Windows 7 Service Pack 1
     
  5. Sreej

    Sreej TS Rookie Topic Starter

    Intel(R) core(TM)2 Duo CPU E7500
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,865   +165

    That is just the CPU...
     
  7. Sreej

    Sreej TS Rookie Topic Starter

    Then?? Where should I look for that..
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,865   +165

    The computer is the box that has the button on it that you push to turn it on. The model number is located somewhere on this box. There is also a name like HP, Acer or Dell on it
     
  9. Sreej

    Sreej TS Rookie Topic Starter

    It is intel's motherboard.
    Model DG41RQ
    Version AAE54511-205

    :'(

    Ehh?? Is that what you wanted?? :confused:
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,865   +165

    Finally yes, thanks. Are there any yellow exclamation points in the device manager?
     
  11. Sreej

    Sreej TS Rookie Topic Starter

    Nothing. Just fine. One more thing. I didnt change anything, but yesterday it didn't restart.
     
     


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