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Blue screen error

By Innotime2
Apr 3, 2013
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  1. Hello, I just recently did a factory restore. I have an Acer Aspire 5532 Win 7. In the middle of installing updates I get the blue error then laptop restarts. When restarted I get this box that pops up with the following info.. any help? Thanks

    Probl Signature:
    Event Name: BlueScreen
    OS Vers: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional info:
    BCCode: 109
    BCP1: A3A039D89493F818
    BCP2: B3B7465EE71233D6
    BCP3: 00000000C0000082
    BCP4: 0000000000000007
    OSVers: 6_1_7600
    Serv Pack: 0_0
    Product: 768_1
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Post the minidumps by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here
     

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