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Blue screen on shut down error code BCCode: 1000000a

  1. Whenever I shut my pc down I get the blue screen and error code BCCode: 1000000a. I tried to attach the mini dump file, but I keep getting that it does not have an allowed extension, and I can't open it to try and read it, kind of clueless on this stuff, any help would be appreciated!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try again... Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here...
     
  3. myersatthelake

    myersatthelake TS Rookie Topic Starter

    Ha, I told you I wasn't the best at this stuff lol! it worked this time :)
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    There is a Sony driver called sonypv13.sys. This is part of a program called Pixela. Once the original pixela software is removed please upgrade to Picture Motion Browser...
     

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