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"blue screen Physical Memory Dump" after installing Alcohol120%

By The Darkside
Feb 24, 2008
  1. Hello

    my friend's laptop started crashing after I installed alcohol 120%

    it crashes when I get to the password page
    I get the blue screen of death (Physical Memory Dump) ..

    his laptop: Acer
    Vista
    intel Core 2 Duo T7200 (2 GHz)
    NVIDIA GeForce (384MB) Go 7300 Turbo Cache
    1Gb ram DDR 2


    I am not sure if this is the right place, But I really do need HELP guys
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Try booting into Safe Mode and uninstalling Alcohol 120%.
     
  3. The Darkside

    The Darkside TS Rookie Topic Starter

    I tried to use safe mode, but same thing happens
    it crashes again
     
  4. The Darkside

    The Darkside TS Rookie Topic Starter

    ok, i was able to get rid of the blue screen (using 'last known good configuration' method)

    it apeard that the alcohol version i used isn't compitable with vista

    but when i try to unistall it, it say that i can't because the program isn't currently used

    it's still on the start up menu, any ideas ?
     
  5. kmif17

    kmif17 TS Rookie

    hello darkside... i'm was having the same problem with my aser laptop... now i did what you said ('last known good configuration') and then a window appeared asking me if i wanted to install a new bios configuration... i said no, then uninstalled alcohol and restarted the computer without problems... maybe this can help you solving the problem... and thanks for the 'last known good configuration' idea
     
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