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Blue Screen

By DJCartoon
Apr 1, 2009
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  1. Hi,
    i'm really desperate, I have spontaneous blue screens.
    I have a mini dump, please help me, thx!

    Rgards DJCartoon
  2. jalba

    jalba TS Enthusiast Posts: 180

  3. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Hey jalba, have you seen this: ;)
    Read: All about Minidumps

    As for DJCartoon, his Minidump points to Zone Alarm being the fault
    Best to fully uninstall this troublesome Firewall
    If you require a 3rd party firewall, try Comodo
  4. DJCartoon

    DJCartoon TS Rookie Topic Starter

    @all THX,
    this is what i found:

    Debugging Details:
    ------------------


    POOL_ADDRESS: 863d4a08

    FREED_POOL_TAG: TCPc

    BUGCHECK_STR: 0xc2_7_TCPc

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    LAST_CONTROL_TRANSFER: from 8054a583 to 804f9f0d

    STACK_TEXT:
    ba51391c 8054a583 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
    ba51396c a83f657d 863d4a08 00000000 ba5139b4 nt!ExFreePoolWithTag+0x2a3
    ba51397c a83f5c85 86c4a248 86c4a2b8 86c4a2b8 tcpip!TCPClose+0x16
    ba5139b4 a8385c91 89e28b10 86c4a248 a8385584 tcpip!TCPDispatch+0x101
    WARNING: Stack unwind information not available. Following frames may be wrong.
    86c4a248 00000000 00000404 00000000 8a32ce68 vsdatant+0x3fc91


    FOLLOWUP_IP:
    vsdatant+3fc91
    a8385c91 ?? ???

    SYMBOL_STACK_INDEX: 4

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: vsdatant+3fc91

    MODULE_NAME: vsdatant

    IMAGE_NAME: vsdatant.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 44d35d9f

    STACK_COMMAND: kb

    FAILURE_BUCKET_ID: 0xc2_7_TCPc_vsdatant+3fc91

    BUCKET_ID: 0xc2_7_TCPc_vsdatant+3fc91

    Followup: MachineOwner
    ---------


    and the wsdatant.sys is from

    Check Point Integrity Agent version:6.5.063.122
    TrueVector version:6.5.063.122
    Driver version:6.5.063.122

    Is this the troublemaker?

    regards DJCartoon
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Thanks for pasting all that not required info in

    Anyway please continue to do what I suggested :rolleyes:
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