Bluescreen problem please help!

By Bradders11
Jun 17, 2010
  1. Hi, I'm not sure if this is the right place to post, but I have been getting a few issues with bluescreens on my laptop (windows 7 64-bit) mostly when playing games I think. I have uploaded the most recent dump file after changing settings to only make small dump files, and any help will be greatly aprreciated!

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0xD1 errors are usually caused by faulty drivers or sometimes by faulty or mismatched memory.

    The Death Adder mouse driver danew.sys was noted as not being able to load. However, the minidump file specifically cited the probable cause of your blue sceen is memory corruption. You'll need to run memtest on your RAM.

    See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.

    *** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?
  3. Bradders11

    Bradders11 TS Rookie Topic Starter

    Well before one pass on the test errors showed up in their thousands so now I am going to have to test each stick of ram.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Okay, keep us posted. This is actually good news because a) you've determined the cause of your crashes and b) memory is one of the easiest pieces of hardware to deal with. Of course the not so good news is you need new memory.

    If it is a reputable brand you should have a lifetime warrenty. If you bought this RAM in a set they'll want you to send the set back even if one stick is good.
  5. Bradders11

    Bradders11 TS Rookie Topic Starter

    Right, well I took one peice of ram out of the laptop before and decided that there was a lot of dust so cleared most of it away and then put the ram back in making sure it was in properly and did the test with both pieces of ram again and did the test, but this time i completed all the passes with no errors, so is it possible that the ram was not properly in place or that dust had been effecting its performance?
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yes, absolutely. Dust is definitely an enemy of the PC but because you received so many errors the more likely cause, as you cited, was RAM not set correctly -- or maybe a combination of both.

    See how it runs the next 24 hours and get back to us whether or not stability continues.
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