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Bluescreen

By chrisstiany
Oct 19, 2009
  1. Hi! i have a problem with laptop. While i`m playing warcraft 3, i get a blue screen! My laptop is new..with description:
    Dell vostro A860, Windows Vista Ultimate
    Core 2 duo T5670
    video Intel GMA x3100.
    2 Gb RAM
    Can anyone help me, please?
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    The one error that gave a definitive cause cited the Bitdefender driver bdfdll.sys as the cause of your issues.

    Update Bitdefender and see if that brings stability.
     
  3. chrisstiany

    chrisstiany TS Rookie Topic Starter

    thank you. i`ll do that....but i don`t think that the bitdefender it the cause...because i`m updating it daily. i will try anyway.. thank you very much.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    It is not the definitions that need to be updated it is the software itself. Does Bitdefender have a newer version of itself and can you update it? If so do it and tell us if it brings stability.

    I do know that Bitdefender used to be a terrific program but their newer releases have caused quite a few issues for customers.
     
  5. chrisstiany

    chrisstiany TS Rookie Topic Starter

    hi again! you were right. i`ve changed the antivirus and it worked. i didn`t find another version and now i have Nod antivirus...and i can play warcraft. thank you very much
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    You are very welcome and you chose a terrific antivirus. NOD32 is one of the very best there is and worth the $.

    Did you do a complete uninstall of Bitdefender?
     
  7. chrisstiany

    chrisstiany TS Rookie Topic Starter

    yes.. i`ve removed completely the bitdefender.
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Good, because anything left over from BitDefender will interfer with your NOD32 and cause system crashes.
     
  9. chrisstiany

    chrisstiany TS Rookie Topic Starter

    Bluescreen again

    HI again. I have again bluescreens. And i don`t know what to do. Sometimes i`m just listening to music and it gets blue:(. Other times, i`m playing W3, or navigate on internet...
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Do you have onboard or a dedicated Network (NIC) card?
     
  11. chrisstiany

    chrisstiany TS Rookie Topic Starter

    it is onboard. i`ve been lokoking about this minidump files, and i found that usb, ethernet are the cause..and two more error that i coudn`t figure out what it means.
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Go to your motherboard's manufacturer's website, find your motherboard model and update their network/NIC/wireless/ethernet (whatever they call it ) drivers for your motherboard.
     
  13. chrisstiany

    chrisstiany TS Rookie Topic Starter

    Hi again. I`m stiil getting blue screen even on Windows 7. I`ve attached the minidumps. Please help me. I really want not to have any problems with my laptop. Thank you and excuse me for my bad english.
     
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