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Bluesrceen occur when i run some software

By ManLi
Apr 21, 2014
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  1. After recently when I boot, I happened to run some software to occur the blue screen.
    This makes me very troubled.I hope you can help me solve the problem.Thanks.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1028

    Extra information about the problem:
    BCCode: a
    BCP1: FFFFFA8062241848
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF800050FA061
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    I would really appreciate any information on the matter and how to evade this problem in the future. Thank you in advange for any feed back.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    Check the hard drive by going to Computer, right-click on the C drive, select properties, tools, check now. Put a check mark in both boxes to set a disk check on the next start up
     
  3. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    I really appreciate your feedback. I have done according to your instructions, and there are other things to do!? May I ask what the problem occurred to my computer?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    You didn't give much information about your computer and 1 minidump doesn't give much information either...
     
  5. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    Okay, my computer blue screen problem temporarily did not happen now, thanks again for your help and answers.
     
  6. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    My computer occurred bluescreen again...I upload the problem data and my computer information. Plz help me ...
     

    Attached Files:

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    MEMORY MANAGEMENT, Ntoskrnl.exe
    What are you doing with the computer when the BSOD's are most likely to happen?

     
    Last edited: Apr 24, 2014
  8. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    I think playing online game(Mabinogi) before the blue screen occurred.It use lots of memory.This question about it?What computer information should I give? Sorry, I don't understand what the computer information to.:'(
     
    Last edited: Apr 24, 2014
  9. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    The newest minidump:
     

    Attached Files:

  10. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    The bluescreen occurred when I watch youtube or window update.The problem become serious.:confused:
     
  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    Use Memtest86 to test the memory. Go here:
    http://www.memtest.org/. Download version 5.01 and burn it to a CD or DVD. Boot the computer with this disk and run Memtest86 for at least 7 passes. No errors are allowed
     
     
  12. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    Ok , I will try it first,thanks.
     
  13. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    Now, the memtest program is running. Although the first pass not finish ,the first pass already find over 1,000,000 error ...Is it no problem?
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    Go ahead and stop memtest and replace all the memory...
     
    ManLi likes this.
  15. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    After clean the ram and replace it,7 passes memtest appear 0 error . Is it ok?
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    Okay,:) good work
     
    ManLi likes this.
  17. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    Thanks a lot!!!!!!:D
     
  18. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    :oops:occurred again ....

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1028

    Extra information about the problem:
    BCCode: fe
    BCP1: 0000000000000005
    BCP2: FFFFFA8004F5F1A0
    BCP3: 0000000010024397
    BCP4: FFFFFA8005784F68
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
     

    Attached Files:

  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,924   +167

    Run Memtest86 for 7 passes again
     
  20. ManLi

    ManLi TS Rookie Topic Starter Posts: 21

    Memtest find some error , I replace the ram again. Memtest no memory mistake. Now good working. My computer don't have enough memory ? I should buy more one RAM?
     


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