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Bose 321 system problem

By clamdigger1
Nov 15, 2008
  1. Hi all,
    My specific problem is as follows:
    I have a Bose 321GX system. I have used it week-ends with no problems. Last night I put in a DVD from netflix as I always do, everything worked great. Today I put in another DVD from netflix and up on the screen was the message: "Format not supported"
    Does anyone have any suggestions?
    Thanks in advance,
    clamdigger1
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    So do you still get "Format not Supported" when you put in previous DVD's?
     
  3. clamdigger1

    clamdigger1 TS Rookie Topic Starter

    bose 321 problem

    Hi,
    Thanks for getting back to me. Yes, no matter which DVD I put in it still reads format not supported.
    There is a problem with the drawer as well. It will not shut right away, and when it finally does, that's when I get the format message.
    What do you think?
    Thanks,
    clamdigger1
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The DVD player has worn out...
     
  5. clamdigger1

    clamdigger1 TS Rookie Topic Starter

    bose 321 problem

    wow, this thing is only 2 years old, and used maybe once or twice a month. Can it really be worn out already?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Optical drives like your DVD player can break anytime. Some only last a year. Do you smoke around the DVD player? Wal-Mart has some inexpensive DVD players by Magnavox at this time, under $40. I have 3 CyberHome DVD players that are used all the time. They are 3 years old. We don't smoke...
     
  7. clamdigger1

    clamdigger1 TS Rookie Topic Starter

    bose 321 problem

    that's very discouraging. This is not my system. I suggested it to a client singing its praises. Now I feel like a jerk now that I have to tell them it is shot. I do have a separate DVD player I can hook up for them, but they are the kind of people who are "electronically challenged" or should I say technically challenged. They get confused when they see more than one remote control. I feel as if I had them spend $1500.00 for nothing, ,,,,No heavy smoking, actually, I don't think they really smoke at all.
    There is a fireplace nearby this unit, but there is no excessive heat or smoke issues. Is there a fix for this problem?
    Thanks, clamdigger1
     
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