please help! i have a brand new compaq laptop with windows7 we just got today and i keep getting the bsod ! bccode 3b bcp1: 00000000c0000005 bcp2: fffff88001a2d7f8 bcp3: fffff880071e3c40 bcp4: 0000000000000000 osversion 6_1_7600 service pack 0_0 product 768_1 problem event name bluescreen osversion 6.1.7600.2.0.0.768.3 local id 1033 all i have done on the computer since getting it was to update windows , and then i installed avg free antivirus 2011, ccleaner, and zone alarm firewall. after rebooting from the zone alarm install i now get bsod and restart. what is my problems?!! THANK YOU!!!!