Hello,
I am hoping someone can help me. A friend of mine has been receiving 0x7e on a relatively fresh install of Windows XP. The computer crashes with 0x7e when we plug in (turn on) his Canon MP760 multifunction printer.
Originally I thought it was printer drivers, but after uninstalling/reinstalling, I am faced with the same issue. The hardware configuration is exactly the same as before the fresh install of Windows (that was performed for other reasons).
WinDbg seems to say "usbport.sys" but how do I repair that? The on-board USB ports (Compaq system) got damaged, so I installed a PCI/USB card which has a VIA chipset, I believe.
Am I missing something? (Please see attached dumps.)
Thanks!
I am hoping someone can help me. A friend of mine has been receiving 0x7e on a relatively fresh install of Windows XP. The computer crashes with 0x7e when we plug in (turn on) his Canon MP760 multifunction printer.
Originally I thought it was printer drivers, but after uninstalling/reinstalling, I am faced with the same issue. The hardware configuration is exactly the same as before the fresh install of Windows (that was performed for other reasons).
WinDbg seems to say "usbport.sys" but how do I repair that? The on-board USB ports (Compaq system) got damaged, so I installed a PCI/USB card which has a VIA chipset, I believe.
Am I missing something? (Please see attached dumps.)
Thanks!