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BSOD Help. I think I found the DMP file when it happened.

By TurtleXIII
Oct 21, 2015
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  1. It happened twice but I only have one dmp file so I'm not very sure if it's the correct file. But it was around the time it happened.

    My computer is custom build, here are the specs

    GPU: GTX 680
    CPU: i7 3770k
    Motherboard: Asus P8Z77-V PRO
    Power Supply: Cooler Master Silent Pro Gold 800W
    RAM: 16GB Corsair Vengeance (8 GB x 2)

    Also in the Event Viewer it was a critical error of Kernel-Power. Event ID: 41. Task Catagory: (63)

    Here's the XML view of it.

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2015-10-20T15:54:09.131609900Z" />
    <EventRecordID>182380</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Cecil-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">26</Data>
    <Data Name="BugcheckParameter1">0x5003</Data>
    <Data Name="BugcheckParameter2">0xfffff70001080000</Data>
    <Data Name="BugcheckParameter3">0x1006</Data>
    <Data Name="BugcheckParameter4">0x10080004200c</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    Also the DMP file won't let me compress it to a zipped folder for some reason... It says I don't have access to the file. If anyone knows how to fix that so I can upload the file?
     
    Last edited: Oct 21, 2015
  2. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Nevermind, I figured it out.
     

    Attached Files:

  3. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    And by figured it out I meant posting the dmp file. Not the reason for the BSOD
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Boot drive issue?
     
  5. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Is it? I thought I'd have issues with my harddrive before my SSD. Huh, that's weird.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    So your boot drive is an SSD? Is it on a SATA 3 port, configured AHCI or RAID?
     
  7. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    It's on a SATA 3 port
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If you get anymore BSODs try to post them by going to C:\windows\minidump and select all the .dmp files. Right-click sending these files to a compressed(zipped)folder. Upload this folder as a file to your post...
     
  9. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Here's the ones that were in there
     

    Attached Files:

  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Type cmd in the search bar, right-click on the command window icon, and select Run as administrator. Then type in sfc /scannow and post back the results...
     
  11. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay good. Keep posting any new minidumps. They are created when you get BSODs
     
  13. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    I haven't gotten one for a while until just a couple minutes ago
     

    Attached Files:

  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Still looking like an SSD issue...
     
  15. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Yeah but what about the SSD is causing the problem lol. Just saying the SSD is the issue doesn't help too much. Is there anything I can do to fix it or do I just have to get a new SSD?
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    From all we have done here, there is really no new info, so have you gotten any more BSOD's since Saturday?
     
  17. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    No, they seem very inconsistent
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    This does make it extremely hard to troubleshoot...
     
  19. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Yeah, I'm sorry :/ if it happens more I'll post the minidumps again.
     
  20. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    Two blue screens happened tonight
     

    Attached Files:

  21. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Ntoskrnl.exe Memory Management... Boot drive issues
     
  22. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    How can I fix it? New boot drive?
     
  23. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Either live with these and do nothing or install another "boot" drive and see if the BSOD's stop once and for all. The minidumps are pointing to a boot drive issue, but I would say that there is a 10% chance that it is a bios setting or something else causing this
     
  24. TurtleXIII

    TurtleXIII TS Rookie Topic Starter Posts: 17

    I don't really go into the BIOS too much since I feel like I would mess something up. Do you have any ideas what the BIOS setting would be?
     
  25. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    I'd do it for you after looking into your bios, but since I am not there, I don't know what to tell you
     

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