BSOD help please

By GlaserCrew
Mar 8, 2008
  1. I am getting a BSOD and can not understand why. Please help me with this.

    This is the message on the screen - if more information is needed I will do all I can to comply with anyone willing to help.

    BCCode : 1000000a BCP1 : 000000B0 BCP2 : 00000002 BCP3 : 00000000
    BCP4 : 804EE357 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

    Thank you in advance.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Welcome to the forums. :)

    Your error is 0x0A: IRQL_NOT_LESS_OR_EQUAL
    This is a very common one and is typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

    In other words, a driver is trying to access something it doesn't have a right to and so your system crashes. What that driver is at this moment we have no clue.

    Go to your Event Viewer because that often has valuable information and post it here if you need to.

    Meanwhile update your sound and video card drivers.
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