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BSOD issues, no one can tell me whats wrong

By Rothel
Dec 3, 2009
  1. Ive been getting bsod's on my pc now for over 6 months. sometimes it will work fine for a few weeks, others it will just bsod over and over, even while doing a fresh install of windows.
    everyone i take it too tells me they cannot find anything wrong with it, say they stress tested it for 48-72 hours and couldnt get it too crash ect.
    i got it back yesterday from some people that claim to have fixed it but it bsod twice last night about 20 mins apart.
    thought you guys may be able to enlighten me as to whats wrong, ive uploaded both .dmp files from last.
    realy any help at all would be greatly appreciated.
     
  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    I have taken a quick look at the dumps...
    The dumps say you are running Vista.
    What are you attaching to the system at home that was not attached when serviced?
    What were you trying to do at the times of your latest bsod events.
    Additional information may be helpful. Retitling your thread may be helpful.

    Don't be surprised if Route44 or one of the others picks this up to walk you through;
    I am just trying to help you to help them get the information they will need.
     
  3. Rothel

    Rothel TS Rookie Topic Starter

    nothing extra being attatched.
    i was actualy asleep, i put something on to download and i dozed off, woke up in the morning with it saying that windows has recovered from an unexpected shut down.
    strange that its showing vista, im running windows 7 ultimate 64 bit
     
  4. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    Hello Rothel
    Drivers for Windows 7 are reported as Vista in the body of the WinDbg report, so I am not surprised that you are actually using Win7. If I had looked at the headers of the WinDbg report, instead of relying so much on the summary, that I posted previously, I would have seen that WinDbg was reporting your system as Win7... Why the drivers are called Vista drivers, I do not know, but it that is the way the report reads out.

    The reason I asked about attached devices is this...
    I have seen some reports of these errors with external drives... specifically network drives.
    If you are not using external drives, that eliminates one possible source of your error.

    Since I am not as familiar with Win7 or Vista, as some of the others, I will back out, and let the others pick up. I would recommend retitling the thread to something like...
    Intermittent Win7 BSOD - 0x1000007e & 0x00000027 on (Dell?/Compaq?/Acer?/???) Laptop.

    Sorry I cannot be more help. One of the others here can help you, I am sure.
     
  5. Rothel

    Rothel TS Rookie Topic Starter

    thanks alot for your input and speedy replys.
    i think i may have found the fix, pc has been on for a good 10 hours being stress tested. it usualy wouldnt last 30 mins with a stress test up.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Its a MS Windows 7 Network driver issue

    You need to go to your computer's manufacturers driver support page HERE
    And downgrade your network driver to the one listed on your manufacturer site
     
  7. Rothel

    Rothel TS Rookie Topic Starter

    when i was installing the drivers i saw that one was asking me if i wanted to revert it too an earlier version, i said no. guess thats wrong then huh.
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You got it ;)

    Please revert back to an earlier version
     
  9. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    Thanks for looking at this Kimsland.
    I appreciate it!
     
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