I'm at wits end and am desperate. I'm not a computer whiz but I know basically how one works. My wife's Dell laptop (less than 4 months old) (Windows 7) crapped out and now wont load windows at all. It started BSoDing last week and i tried to diagnose it. Everytime I would do something rather task intensive the computer would BSOD and restart. We got all her files off the computer and used the recovery image on the computer to recover the computer to "factory state". The installation completed but upon restarting would bsod right as the windows logo appeared and restart. Ive read countless forums and others with this problem. Here are the things I did to try and resolve this issue with no success.
- ran the recovery tools to try and fix it
- check Ram and HDD for errors (none)
- removed the ram one at a time
- replaced the HDD with another laptop hard drive I had with windows vista on it. (still BSODed upon startup just like 7.)
- Tried installing Ubuntu (just so she could have something) Would not complete installation.
I'm assuming this is a hardware related issue. I just checked online and a CPU for this bad boy is only 30 bucks. But I thought I would check here before I go messing with hardware. Any help would be greatly appreciated. Thank you
- ran the recovery tools to try and fix it
- check Ram and HDD for errors (none)
- removed the ram one at a time
- replaced the HDD with another laptop hard drive I had with windows vista on it. (still BSODed upon startup just like 7.)
- Tried installing Ubuntu (just so she could have something) Would not complete installation.
I'm assuming this is a hardware related issue. I just checked online and a CPU for this bad boy is only 30 bucks. But I thought I would check here before I go messing with hardware. Any help would be greatly appreciated. Thank you