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BSOD, Please help

By LoneRiver
Nov 10, 2009
  1. My computer has been crashing now for quite a while and rather often.

    I have attached details of the last 3 crahses in the hope that someone can help me figure out what is causing the crashes.

    Details include:
    BCCodes (shown when computer comes back on-line)
    .dmp files

    I have another 36 .dmp files if they could be helpful.

    Thank you to any one who can help with this.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. LoneRiver

    LoneRiver TS Rookie Topic Starter

    The Memtest program is not working too well.

    I've burnt the .iso onto a CD and re-booted using the CD.
    It get to the stage of saying
    Loading......................................................
    and then doesn't move on from there. Do I need to wait longer or have missed something?

    (Trying the new drivers now, figured the RAM test would be quicker and easier first)
     
  4. LoneRiver

    LoneRiver TS Rookie Topic Starter

    The driver updates seem to be doing the job. The frequency is certainly not there. Will give it a while to make sure it's gone properly.
     
  5. LoneRiver

    LoneRiver TS Rookie Topic Starter

    Okay help is still required:

    The Memtest is not doing anything, I get as far as the computer saying
    Loading.......................................................
    and then it doesn't do anything.

    The BSOD's are still happening but I'm no longer getting the feedback so have stopped the auto-reboot and have taken the details of the first BSOD since then:

    PFN_LIST_CORRUPT
    STOP: 0X0000004E (0X00000001, 0X82D893D4, 0X000824D3. 0X00000000)

    Is there any other info I need to take from the Blue Sceen?
    Is there another way to test the RAM or am I doing something wrong with the memtest program? (I've burned it on a CD and tried booting from said CD).

    A friend has suggested it's Noton doing it, could this be right?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  7. LoneRiver

    LoneRiver TS Rookie Topic Starter

    Yes I used Alcohol to make the CD though as I don't have Image Burn.

    I am a little reluctant to remove the virus protection as I paid for it, how likely is it to be the cause? I don't hear of many others haveing same problem with Norton.

    Below is the latest list of STOP codes, how am I supposed to interpret them? I'm not getting .dmp files anymore ???
    I'm also noticing some similarities between codes...
    -

    25/11/09 0015

    PFN_LIST_CORRUPT
    STOP: 0X0000004E (0X00000001, 0X82D893D4, 0X000824D3, 0X00000000)

    -

    25/11/09 1250
    Firefox - Watching Video
    Watched clicked on next video BSOD

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0X00000000, 0X00000002, 0X00000001, 0X82CA5C97)

    -

    25/11/09 Before 1600
    Doing nothing or Background work.

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0X8418FFE8, 0X00000002, 0X00000001, 0X82CDBCE5)

    -

    25/11/2009 2255
    Firefox - Watching Video

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0X8418FFE8, 0X00000002, 0X00000001, 0X82CE6CE5)

    -

    26/11/2009 ????
    Firefox - Watching Video & Downloading camera

    PFN_LIST_CORRUPT
    STOP: 0X0000004E (0X00000002, 0X0008B724, 0X000CFEDF, 0X00000001)


    -

    27/11/2009 1520
    Vegas - Video editing


    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0X00000028, 0X00000002, 0X00000001, 0X82CBC2E2)

    -

    27/11/2009 - 1648
    Firefox - Browsing

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0XC9654544, 0X00000002, 0X00000001, 0X82CCC22E)

    -

    27/11/2009 - 2340
    Vegas - Video editing (HD)

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0XC9654544, 0X00000002, 0X00000001, 0X82C9A22E)

    -

    28/11/2009 - 1147
    Vegas - Video editing (HD)

    IRQL_NOT_LESS_OR_EQUAL
    STOP: 0X0000000A (0X8418FFE8, 0X00000002, 0X00000001, 0X82CDBCE5)

    -

    28/11/2009 - 1149
    Startup

    MEMORY_MANAGEMENT
    STOP: 0X0000001A (0X00001236, 0X89474330, 0X894743A4, 0X0007363A)

    -
     
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