BSOD, regular restarts

By Peggy
Nov 9, 2005
  1. Hi,

    I am getting BSOD frequently and Multiple restarts

    I tried using event viewer and help center...but most of it is chinese
    I have included latest minidump.

    thx for looking at it,

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your minidump is corrupt and unreadable. This could be due to faulty ram.

    Go HERE and follow the instructions.

    If that doesn`t help, zip 5 or 6 minidumps together, and attach them here.

    Regards Howard :wave: :wave:
  3. Peggy

    Peggy TS Rookie Topic Starter

    Maybe that's because I tried opening with notepad

    The others I haven't opened yet.

    see attached latest 6 minidumps

    PS: as if by miracle, since I made that post I've had no more BSOD's :s

    thanks again for having a look
  4. Peggy

    Peggy TS Rookie Topic Starter

    PS, I will now reboot to do the memtest, I will post results (if I find how)

  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your latest minidumps are crashing with various culprits.

    If memtest86+ gives you errors, then your ram is bad. Let the programme run for at least seven full passes.

    Regards Howard :)
  6. Peggy

    Peggy TS Rookie Topic Starter


    I booted my laptop in the meanwhile (got bored looking at the memtest tests strawling by :) )

    So far:
    Pass 30%
    Test 36%
    Test#4 Moving inv, 32 bit pattern, cached

    ECC Errors:0

    not that it says anything because it hasn't gotten to pass 7 yet.

    So chitchat: I would like to learn to read those minidumps and culprits, is there a good guide ot can I be taught here? My environment usually comes to me with there PC-problems, right now with BSOD's I usually resort to re-install, but if I'd learned how to this, I might be able to fix in the future.
    (Also because Microsoft doesn't like it when you activate your windows a couple of times in a short time frame).

    EDIT: found a post a bout it, so don't reply yet, will read that first

    greets, Peggy :knock:
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Take a look at this quick tutorial HERE

    Regards Howard :)
  8. Peggy

    Peggy TS Rookie Topic Starter

    I'm getting wiser already :)

    one of the dumps relates to NTkernel
    other one to Alcohol 120% driver Vax347b.sys
    other one is Zonealarm vsdatant.sys

    keep searching for the truth :)

    PS: memtest is still ruuuuuuuuuuuuuuuuuuuuunning (but no errors so far)
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    The Alcohol 120% driver Vax347b.sys is a known issue on some systems.

    Uninstalling the Alcohol 120% programme should resolve the issue.

    Regards Howard :)
  10. Peggy

    Peggy TS Rookie Topic Starter

    Memtest complete, no errors :(

    Now that I know how to work with the debugger, I will keep you posted on further BSOD's
  11. Peggy

    Peggy TS Rookie Topic Starter

    No more BSOD's GRRRRRR, I havent uninstalled alcohol yet.
    want to get to the bottom of this
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Don`t be disappointed because you`re not getting bosd`s.

    If you haven`t done anything I`m pretty sure they will return eventually lol.

    I`d deffinitely recommend uninstalling the Alcohol 120% programme.

    Regards Howard :)
  13. bassmission

    bassmission TS Rookie


    hi i recently assembled myself a new computer which all happened in success and i trnasfered my harddrive from my old computer to the new one. when i turned it on the computer kept restarting itself. i tried safe mode and i can see the computer restarts when it is trying to load vax347b.sys. now i have an idea it is related to Alchol 120% but i had Alcohol 52%. now can you tell me what will be the solution to this. how can i uninstall Alchohol 52% as computer keeps restarting...i am really looking forward for my new pc to work :(
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I think your problem is more likely to be caused by your old hard drive, having the chipset drivers for the old mobo. These won`t work with the new mobo.

    You should try running a Windows repair. as per this thread HERE.

    If that doesn`t help, be prepaired to format and reinstall.

    Regards Howard :wave: :wave:
  15. Otmakus

    Otmakus TS Rookie Posts: 51

    Same problem

    I have the same problem, my computer is restarting randomly, once every few days, usually in the middle of the nite, when I'm sleeping, and I wake up the next morning finding my computer to have restarted by itself. I found some minidump and followed the instructions mentioned above to debug them.

    Windbg said the culprit is mostly ntoskrnl.exe, but also vsdatant.sys, ndis.sys, and netbt.sys. I know vsdatant.sys is from Zone Alarm, but I don't know about netbt.sys and ndis.sys. I tried to Google it but can't find anything useful.

    Do I have to uninstall Zone Alarm? It's working perfectly, although quite annoying with its constant warning.

  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    netbt.sys=Windows MBT Transport driver.

    Zonealarm may well be the culprit. Uninstall zonealarm and try a different firewall.

    Regards Howard :)
  17. Otmakus

    Otmakus TS Rookie Posts: 51

    Now that's a lightning fast reply, :). Thanks for the info. I'd look around for other worthy firewall before i uninstall Zone Alarm.
  18. bassmission

    bassmission TS Rookie


    thanks buddy i got that problem sorted but i want to have another advice i dont know if i should post this in this thread i have an 80GB hard drive which i want to ise as my secondary or primary slave it is recognized in bios but cannot get it to be recognized in windows.....any ideas
  19. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    The best place to connect your new drive would be as a slave on the primary ide channel.

    Make sure the jumper settings on the drive are set correctly.

    You will also need to format it, if it isn`t already formatted.

    Regards Howard :)
  20. bassmission

    bassmission TS Rookie

    Slave HD

    well thats what i have it connected it slave on the primary channel and i checked it with all jumper settings one by one, but no does not come up in windows.........
  21. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Right click my computer and select manage. Then, click on disk management. Is your new drive there?

    If it is, you`ll need to format it.

    Regards Howard :)
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