BSOD Server 2008

By jrudebaugh
Sep 15, 2008
Topic Status:
Not open for further replies.
  1. Hi guys,

    I've been checking out the forums for a while now and finally had an issue I couldn't find a resolve for. I'm running Server 2008 w/Terminal services on a Dell box. I narrowed the issue down to a single application (firerms5) that is causing the trouble. I know that it's based on some version of foxpro and it used to run flawlessly on 2003 server w/ terminal services. Any ideas?

    Thank you,

    Justin
    _____________

    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [F:\dump\Mini091508-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Executable search path is:
    Windows Server 2008 Kernel Version 6001 (Service Pack 1) UP Free x86 compatible
    Product: Server, suite: TerminalServer
    Built by: 6001.18000.x86fre.longhorn_rtm.080118-1840
    Kernel base = 0x81606000 PsLoadedModuleList = 0x8171dc70
    Debug session time: Mon Sep 15 05:39:40.782 2008 (GMT-7)
    System Uptime: 0 days 11:33:50.328
    Loading Kernel Symbols
    ...........................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, 81658323, 920c6840, 0}

    Probably caused by : win32k.sys ( win32k!xxxRealDrawMenuItem+80b )

    Followup: MachineOwner
    ---------

    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 81658323, The address that the exception occurred at
    Arg3: 920c6840, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!RtlInitUnicodeString+1b
    81658323 f266af repne scas word ptr es:[edi]

    TRAP_FRAME: 920c6840 -- (.trap 0xffffffff920c6840)
    ErrCode = 00000000
    eax=00000000 ebx=fe407fd8 ecx=ffffffec edx=920c6914 esi=fe4055e0 edi=fe408000
    eip=81658323 esp=920c68b4 ebp=920c6924 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
    nt!RtlInitUnicodeString+0x1b:
    81658323 f266af repne scas word ptr es:[edi]
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: firerms5.exe

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 8168a99f to 81658323

    STACK_TEXT:
    920c68f0 8168a99f 00000000 8f7beb39 c047bdf0 nt!RtlInitUnicodeString+0x1b
    920c6924 8f7af1b5 29010363 00000006 00000002 nt!MiDispatchFault+0x9a6
    920c6a0c 8f7bed02 29010363 00000006 00000002 win32k!xxxRealDrawMenuItem+0x80b
    920c6abc 8f79473a 29010363 0110007e 920c6b04 win32k!xxxDrawState+0x1c9
    920c6b2c 8f7955c0 29010363 fe405568 00c8d0d4 win32k!xxxDrawMenuItem+0x3f8
    920c6b98 8f7af71b 29010363 00000000 fe404ae8 win32k!xxxMenuDraw+0x1f2
    920c6bf0 8f6fd153 00000017 29010363 00000004 win32k!xxxMenuBarDraw+0x1bf
    920c6c38 8f71c075 fe404ae8 29010363 00000001 win32k!xxxDrawWindowFrame+0xf7
    920c6cb4 8f71d6bd fe404ae8 00000085 00000001 win32k!xxxRealDefWindowProc+0x88b
    920c6ccc 8f6f66ed fe404ae8 00000085 00000001 win32k!xxxWrapRealDefWindowProc+0x2b
    920c6ce8 8f71d674 fe404ae8 00000085 00000001 win32k!NtUserfnDWORD+0x27
    920c6d20 8165da7a 00010056 00000085 00000001 win32k!NtUserMessageCall+0xc6
    920c6d20 77b39a94 00010056 00000085 00000001 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0012c7e8 00000000 00000000 00000000 00000000 0x77b39a94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!xxxRealDrawMenuItem+80b
    8f7af1b5 837df800 cmp dword ptr [ebp-8],0

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: win32k!xxxRealDrawMenuItem+80b

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: win32k

    IMAGE_NAME: win32k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 47c78851

    FAILURE_BUCKET_ID: 0x8E_win32k!xxxRealDrawMenuItem+80b

    BUCKET_ID: 0x8E_win32k!xxxRealDrawMenuItem+80b

    Followup: MachineOwner
    ---------
  2. jrudebaugh

    jrudebaugh Newcomer, in training Topic Starter

    NM.. Solved..

    From the depths of Microsofts KB:

    Error message when you run an application on a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1: "Stop 0x0000008E"

    support.microsoft.com/kb/951954/en-us

    I applied the patch, and no more reboots :D
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