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BSOD Stop error help urgently required

By innes1974
Feb 14, 2011
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  1. Hi I am getting BSOD error

    Driver less or net equal

    STOP 0X000000D1 (0X03190000, 0X00000002, 0X00000000, 0X77B41DCB)

    can anyone help what does this error mean.

    Driver issues but what driver?

    cheers

    Adam
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    This is what that error code says.

    You need to post the crash dump so I can look for the driver that caused it. Please post the last five in a zip file.

     
  3. innes1974

    innes1974 TS Rookie Topic Starter

    will do. will get some event viewer aswell
     
  4. innes1974

    innes1974 TS Rookie Topic Starter

    need to get myself to 5 posts
     
  5. innes1974

    innes1974 TS Rookie Topic Starter

    before it will let me post
     
  6. innes1974

    innes1974 TS Rookie Topic Starter

    attachments. the next one should be what u asked for
     
  7. innes1974

    innes1974 TS Rookie Topic Starter

    thanks for the fast reply please see attched file

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7035
    Date: 05/02/2011
    Time: 15:49:28
    User: NT AUTHORITY\SYSTEM
    Computer: NHSHRMTHP03
    Description:
    The SSDP Discovery Service service was successfully sent a start control.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 05/02/2011
    Time: 15:49:28
    User: N/A
    Computer: NHSHRMTHP03
    Description:
    The SSDP Discovery Service service entered the running state.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: EventLog
    Event Category: None
    Event ID: 6009
    Date: 06/02/2011
    Time: 03:18:50
    User: N/A
    Computer: NHSHRMTHP03
    Description:
    Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Multiprocessor Free.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Information
    Event Source: EventLog
    Event Category: None
    Event ID: 6005
    Date: 06/02/2011
    Time: 03:18:50
    User: N/A
    Computer: NHSHRMTHP03
    Description:
    The Event log service was started.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 06/02/2011
    Time: 03:18:51
    User: N/A
    Computer: NHSHRMTHP03
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00ca0024, 0x00000002, 0x00000001, 0x3fbbce82). A dump was saved in: C:\WINDOWS\Minidump\Mini020611-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
     

    Attached Files:

  8. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    The dump file again suggested drivers, hardware and software. It might help if you could post a few more dump files.

    Can you recall making any changes to the system just before the problem started, driver updates, new software, etc?

    To try and identify any bad driver follow this guide.

    http://support.microsoft.com/kb/244617

    If that does not produce any results follow these next two guides to check your memory and hard drive. If you get any more BSOD's please post the minidumps.


     
  9. innes1974

    innes1974 TS Rookie Topic Starter

    thanks for the reply

    There have been no changes to the machine software/hardware wise since the week it was installed in November last year.

    I Have attached more mini dumps.

    cheers

    Adam
     

    Attached Files:

  10. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    I looked at all the minidumps but they were not conclusive. One relates to your Sophos Anti Virus but there is no particular driver named for any of the other crashes, the module is unknown. This would suggest a memory fault or possibly a virus.

    I would stay with the tests I outlined above and report back with the results.
     

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