BSOD while computer was idle with screen saver on

able6actual

Posts: 31   +1
Not sure what caused this but today I was away from my desk for about 25 minutes and my desktop is set up to activate its screen saver ( a default one that comes with Windows 7) after 15 minutes of inactivity.
When I returned to my desk found the system had crashed and rebooted and was at the screen saying it had recovered from a serious problem and wanted to send information to Microsoft.
I have attached the mini dump file that my computer created. if some one could
read it for me and let me know what the issue was I would appreciate it.
I had a problem before that turned out to involve Norton Utilities 15 and I'm curious if its the same problem since I paid Norton support and they supposedly fixed the problem.
Thank you in advance for any assistance
 

Attachments

The driver causing your issue is SymDSMon.sys and it belongs to the Symantec product Norton Utilities 15. You are the second person in less than a week that has had issues with this software.
 
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