BSOD - whocrashed report

[Jk2k24]

Hi,
I have a bsod, I have up to date drivers, memory tests completed successfully and graphics card is fine and up to date. can anyone point me in the right direction please? Thanks in advance

Report:

Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: Qosmio X70-A, TOSHIBA, Type2 - Board Vendor Name1, Type2 - Board Product Name1
CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz Intel8664, level: 6
8 logical processors, active mask: 255
RAM: 34280136704 bytes (31.9GB)





Crash Dump Analysis


Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Sun 11-Aug-19 10:33:23 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\081119-19390-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1BFCC0)
Bugcheck code: 0xA (0xFFFFF006AF013FA0, 0x2, 0x1, 0xFFFFF8035326987C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 11-Aug-19 10:33:23 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: netwew01.sys (Netwew01+0x1EF9A5)
Bugcheck code: 0xA (0xFFFFF006AF013FA0, 0x2, 0x1, 0xFFFFF8035326987C)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\netwew01.sys
product: Intel® Wireless WiFi Link Adapter
company: Intel Corporation
description: Intel® Wireless WiFi Link Driver

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwew01.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).
Google query: netwew01.sys Intel Corporation IRQL_NOT_LESS_OR_EQUAL



On Sun 11-Aug-19 10:31:18 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\081119-18546-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1BFCC0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8047766A39F, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

[Cycloid Torus]

Corrupt driver/software? Heat? RAM glitch?

"memory tests completed successfully" - run >7 times, memtest86
"graphics card is fine and up to date" - recent change / update? DDU and download/reinstall
"up to date drivers" - go to safe mode and run sfc /scannow as per https://support.microsoft.com/en-us...er-tool-to-repair-missing-or-corrupted-system
heat? last clean >2 yr; do a clean including under vent hood - might also replace TIM

The Intel WiFi might be issue. @jobeard for best help.

 

[DelJo63]

@Cycloid Torus noted First & Last DMPs are highly likely to be faulty memory.

The second is a bad WiFi driver. Win/10 is complicit in network drivers.

With the introduction of Windows 10, it almost always is not and the problem of driver compatibility has increased dramatically as the Windows supplied driver versions are often problematic and the issues with conflicting driver versions seems to be a much more prevalent issue than with previous Windows versions.

It's also often not enough to simply install the drivers that came on disk with the graphics card or to just find and download current drivers. In many cases the system has seen repeated driver updates, partial or damaged driver installations or the installation of multiple architectures/generations in addition to a variety of different "tweaking" utilities, all of which may have left behind varying levels of registry entries and system file versions that are likely to cause complications with the installation or implementation of new drivers.

see https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/