TechSpot

BSODs Windows 7 -- brand new PC

By richkempo
Mar 3, 2012
Post New Reply
  1. Hey all,
    Recently built a new system and while playing games, mainly bf3, my pc blue screens.
    My system is : i7 2600k
    gtx 560 TI
    p8p67-m pro rev 3.0
    G-Skill 8GB DDR3 PC12800 1600mz
    Type Evo Labs 700W Modular High Efficiency - 700W ATX Silent Gaming Modular PC Power Supply PSU

    I am also using windows 7 Professional 64 bit

    I started getting blue screens when I was using an old hdd, and even after formatting and doing a clean install, the blue screens kept occurring.
    As I said in the title, it is a completely new system. I am pretty sure that it isn't the CPU overheating, as I am using water cooling and getting no more than 50 degrees on the processor. The GPU and mobo both seem to be under temperature too. The BSOD keeps saying that "A clock interrupt was not received on a secondary processor".
    I have tried updating every driver I can think of including BIOS, chipsets, GPU, but nothing has worked so far.
    As I said before, I kept getting the same BSOD while installing a new windows, and also a completely new install on a brand new SSD.

    Not sure if these are listed in the dumps, but the blue screen codes are
    STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xFFFFF880030F9180, 0x0000000000000006)
    STOP: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xFFFFF88009B2180, 0x0000000000000004)

    And help is greatly appreciated, as having a new system perform worse than my old one is depressing!
    I have attached the dump file which I hope is some help, but for some reason I am unable to select for the pc to create a full memory dump.

    Thanks.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    Why are the minidumps reflecting an ATI video driver? Can you zip the files another way?
     
  3. richkempo

    richkempo TS Rookie Topic Starter

    dump files

    hope these work
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    Another ASUS motherboard! Try adjusting the memory voltage (VCC) up or down a notch or two. Are you over-clocking? The minidumps are all the same Ntoskrnl.exe
     
  5. richkempo

    richkempo TS Rookie Topic Starter

    voltage

    Adjusted the voltage down from 1.6 to 1.55 and its been working fine for the whole day now. Fingers crossed, but thanks very much for the tip!!!!
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    That's great news, good luck :)
     
  7. richkempo

    richkempo TS Rookie Topic Starter

    bsod

    Turns out that it still isnt fixed. Got a couple of BSOD's today. I am currently not overclocking. You mentioned Ntoskrnl.exe, what does this relate to, and what would the fix be?
    I am having a few problems with a removable hdd which freezes and causes my pc to hang, but when i turn the hdd off my pc resumes back to normal. When playing games with the hdd, could this cause the bsod?
    Thanks.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    Try raising the memory voltage to around 1.8 volts
     
  9. richkempo

    richkempo TS Rookie Topic Starter

    possible RAM?

    Ok, after messing about with lots of settings my PC always seems to go unstable, and BSOD's. After adjusting the RAM to 1.7v, my system seems stable. But I have recently found my PC to be running a little slower than before, for instance, bf3 isnt running anywhere near as smoothly as it once did.

    I have tried the RAM in different slot and positions to no success. After running the windows experience index, I get to no surprise quite high results for everything, except the RAM which is a mere 5.5, where as everything else is nearing 7.9. I ran the index again with only 1 stick of RAM, then again with the other 1 stick and both times I still ended up with 5.5 on the index, the same score as if both sticks were in.

    Is this normal? My motherboard says that it is compatible with this RAM, but maybe faulty RAM? Any chance I should buy some new sticks?
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    You could try new RAM, but try running the existing RAM at 1.56 volts
     
  11. richkempo

    richkempo TS Rookie Topic Starter

    on 1.56v now, windows exp index still lists at 5.5. I know the windows index prob isnt the best benchmark, but surely 5.5 cant be right for ram that is fairly decent right?
     
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    My memory is rated at 7.1. The VCC is 1.56 volts for 16GB of DDR3 10666...

    Got to be a motherboard or bios issue. Have you checked for a bios update?
     
  13. richkempo

    richkempo TS Rookie Topic Starter

    ram

    you say your vcc is 1.56, my VCCIO (not sure if that is the same thing or not) is reading 1.050 v, and thats at os default, according to the AI suite II. I did update the bios when i first got this pc, but I remember it didnt solve anything at the time, and I still had issues, and looked like to be the same BSOD.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    Let's call it DRAM voltage and mine is running close to 1.59 volts
     
  15. richkempo

    richkempo TS Rookie Topic Starter

    msconfig

    Stumbled across msconfig and realised that on bootup it was set to use like 2gb of ram for some reason. No idea what caused it to do this, but after changing it the index gae me 7.8 score for the ram, and my games play very smoothly. OC'ing still doesnt agree with my pc, but at least now its stable and runs games smoothly. I just wont touch the settings again, at least until my pc starts lagging in future games at which time I will have hopefully won the lottery and wont care about this pc anymore :)
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,066   +169

    Great! I will have to upgrade my CPU an motherboard soon, inorder to get my memory index past 7.1 :)
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.