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Bugcheck help needed

By Sabelis
Mar 4, 2007
  1. I've been having problems recently with this error in my event log. I'm running Windows 2000 SP4.

    Note about this error: This one seems to be the main cause. The information about the error NEVER changes.
    Source: Save Dump
    Event ID: 1001
    Type: Information

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xb8f90030, 0x00000000, 0xeb508a2b, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini030407-01.dmp.

    Note about this error: This one has only happened once.
    Source: Save Dump
    Event ID: 1001
    Type: Information

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0x80460239, 0x00000000, 0x00905a4d). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini022807-03.dmp.

    Note: This happens everytime I startup normally.
    Event ID: 7026
    Source: Service Control Manager
    Type: Error

    The following boot-start or system-start driver(s) failed to load:
    IpItapi

    Event ID: 10010
    Source: DCOM
    Type: Error

    The server {22D6F312-B0F6-11D0-94AB-0080C74C7E95} did not register with DCOM within the required timeout.

    I can provide additional information if necessary.

    Here is what I've done so far. I was originally having a problem with a :

    The driver has detected that this HID keyboard has bad firmware. It is issuing redundant report packets.

    At random times, my computer monitor began turning off on its own. The computer was still running and I tried EVERYTHING that I could think of to get it to turn back on such as unplugging the VGA cable from the back of my onboard video, unplugging the power to the monitor, turning the monitor off and back on again, etc. The only thing that worked was to reboot the system until it did it again. It finally began happening more frequently so I knew there was more of a problem than I thought. It appeared to reboot more when I was using the mouse or keyboard.

    I assumed that my wireless keyboard and mouse were the cause of this problem considering my dog knocked over my pop into my keyboard. We went out and bought a new mouse/keyboard. I uninstalled all the old drivers/software completely. Restarted the computer. I then proceeded to install the new drivers/software. The problem has not reappeared since.
     
  2. Sabelis

    Sabelis TS Rookie Topic Starter

    I realized that I forgot to post some additional information needed.

    Processor: AMD Athlon XP 3000+
    Motherboard: Asus A7V800-MX
    PSU: Antec Truepower 420Watt
    Memory: 1GB PC2700 (1 stick)(brand unknown atm)
    GPU: Onboard

    I just blew my case out with air when this problem started happening. It still continued to appear. I have not installed any new software or hardware lately when this started happening however ever since I installed the new mouse/keyboard (same model) it appears to not happen as fequently. I installed that on 3/1 and it just reappeared today 3/4 shortly before I posted this. I think (I can't remember for sure) that I upgraded the software for the mouse after I started having problems and it began to happen more frequently. I do have the automatic reboots turned off so I can see the BSOD but they never appear.

    I have attached some of the dumps to this post.
     
  3. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

  4. Sabelis

    Sabelis TS Rookie Topic Starter

    I went through everything mentioned and there was no detection of mssync20.sys that you said I was infected by. I did skip the trendmicro housecall cuz I always have problems with it. Attached are my logs (hijackthis and anti-spyware).
     
  5. Sabelis

    Sabelis TS Rookie Topic Starter

    Update. This error happened again and the whole screen turning off thing happened:

    Source: Save Dump
    Event ID: 1001
    Type: Information

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xc0000005, 0x80460239, 0x00000000, 0x00905a4d). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini030507-01.dmp.

    Attached is the dump file for this error.
     
  6. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    The file's still loaded. Post your logs in the security forum along with a mention of the file name, or a link to this thread.

    Loading Dump File [C:\Program Files\Debugging Tools for Windows\Minidumps\Sabelis\Mini030507-01.dmp]

    kd> lmvm mssync20
    start end module name
    eb570000 eb571c00 mssync20 (deferred)
    Image path: mssync20.sys
    Image name: mssync20.sys
    Timestamp: Mon Feb 19 03:19:43 2007 (45D898BF)
     
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