Can anyone Help? Blue Screen.

[wcp86]

Hi, can anyone or expert help me.
My window recently keep restarting out of the sudden. It will show a blue screen for less than 1 sec. then it will restart. do any one know wat the problem? did some thing crash my system? or could it be a hardware problem? anything i can provide to solve this problem. everytime it restart it will create a minidump. how do i read the minidump? it was ok last week. only recently then like that.

Event manager show this:
Error code 1000008e, parameter1 c0000005, parameter2 a8feca5a, parameter3 a5ff0c90, parameter4 00000000.
Cat (102)
Event 1003

 

[kimsland]

Usually Hardware or driver related
Possibly one of your hardware devices attached to your computer (either internally or externally) is faulting

If you are able to. Attach

a few minidumps (zipped up)
The minidumps are found here: c:\windows\minidump

 

[wcp86]

cos if it hardware internally then i have to send it for repair. cos it a laptop. would be hard to change motherboard and etc..

i have upload the minidump and zip it up. do u know wat the problem. thnx alot!
http: //download.yousendit.com/A0B25AA971DCA3ED
You can dl from here. i have zip up the recent dump file tt have been created.

 

[kimsland]

Thanks wcp86, but I cannot download from "yousendit"

Please follow my post and use the attach button in a new reply

 

[wcp86]

i have attached. as one file is limit to only 100kb so i add to 3 different zip. thanks again..
View attachment 31094

View attachment 31095

View attachment 31096

 

[kimsland]

Inside the 6 MiniDumps:

BugCheck 1000008E, {c0000005, a8f6ba5a, a5d7ec90, 0}
Probably caused by : vsdatant.sys

BugCheck 1000008E, {c0000005, a8e73a5a, a5528c90, 0}
Probably caused by : vsdatant.sys

BugCheck 1000008E, {c0000005, a8df1a5a, a5dc6c90, 0}
Probably caused by : vsdatant.sys

BugCheck 1000008E, {c0000005, 8060bf21, a8929ac0, 0}
Probably caused by : sptd.sys

BugCheck 1000008E, {c0000005, 8060bf21, a6501ac0, 0}
Probably caused by : sptd.sys

BugCheck 1000008E, {c0000005, 8060bf21, a68d2ac0, 0}
Probably caused by : sptd.sys

vsdatant.sys: TrueVector Device Driver. Zone Labs
sptd.sys: iso images as virtual drives. daemon tools

Please uninstall Daemon Tools and if the problem persists
Please un-install Zone Alarm too

 

[wcp86]

ok. u wan me post more minidump for u?
so i uninstall zonealarm and daemon tool will solve the problem?
it not graphic card problem right? i am worry my graphic card is spoiled..

 

[kimsland]

Can't see any issue with your graphics card

Yes un-install both (I would)

No more MiniDumps required

 

[wcp86]

View attachment 31098

View attachment 31099

View attachment 31100

View attachment 31101

 

[wcp86]

Can't see any issue with your graphics card

Yes un-install both (I would)

No more MiniDumps required

Ok . i hope uninstalling both will solve the problem. thanks a million!!
wat program do u use to read those minidump?

 

[kimsland]

WinDebug from MS

Look up: "Debugging tools for windows" at MS

 

[wcp86]

WinDebug from MS

Look up: "Debugging tools for windows" at MS

ok thnx alot..

 

[kimsland]

You're most welcome

Hear from you another day then (for your sake I hope not)