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Cannot access Vista PC on LAN

By Gidgee1
Aug 14, 2012
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  1. Hi. Since a recent malware infection I have been unable to access one of the PCs on my home network. The PC shows up in the Network device list and maps but I get the 0x80070035 error message when attempting to connect to it. I can't ping it from either of the other two machines on the network even with its firewall disabled. I have searched many forums for a solution and followed all the recommended courses of action but have so far been unsuccessful. I have full access to the network from the problematic machine. Any help would be greatly appreciated.
     
  2. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    need more info on the " 0x80070035 error message"

    get a command prompt and enter EVENTVWR.MSC
    open the SYSTEM LOG and look for ERROR events
    Find the first one, double click to see the details
    *IF* it is your 0x80070035 error, click the little document icon below the down arrow
    (which copies the data to your clipboard). Come back to this thread, reply and PASTE
    the content :)
     
  3. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    1. Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.
    2. Right click on the connection that you use for the local connection, and then click "Properties".
    3. Click Continue button to verify the administrator permission.
    4. Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".
    5. Click "Advanced" button in the open window. On the "WINS" tab, click to select "Enable NetBIOS over TCP/IP", and then click "OK" to save the setting.
     
  4. Gidgee1

    Gidgee1 TS Rookie Topic Starter Posts: 32

    Thanks for helping!

    NetBIOS over TCP/IP was already enabled. Here are the event log details for the error.

    Log Name: System
    Source: bowser
    Date: 15/08/2012 7:22:12 AM
    Event ID: 8003
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DWS_Notebook
    Description:
    The master browser has received a server announcement from the computer DELL-DESKTOP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C95ED3E0-5956-457B-B24C-C21E4. The master browser is stopping or an election is being forced.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="bowser" />
    <EventID Qualifiers="49152">8003</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-14T21:52:12.808Z" />
    <EventRecordID>300979</EventRecordID>
    <Channel>System</Channel>
    <Computer>DWS_Notebook</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\LanmanDatagramReceiver</Data>
    <Data>DELL-DESKTOP</Data>
    <Data>NetBT_Tcpip_{C95ED3E0-5956-457B-B24C-C21E4</Data>
    <Binary>000000000300280000000000431F00C0000000000000000005000000000000000000000000000000</Binary>
    </EventData>
    </Event>
     
  5. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    well, that event is expected. The ELECTION is typical and not an error. It even occurs with Macs +/- Linux systems on the subnet - - ie: there can only be ONE master browser.

    look for other ERROR events
     
  6. Gidgee1

    Gidgee1 TS Rookie Topic Starter Posts: 32

    These are the other two errors that showed up.

    Log Name: System
    Source: Microsoft-Windows-HttpEvent
    Date: 15/08/2012 6:26:12 AM
    Event ID: 15021
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DWS_Notebook
    Description:
    An error occured while using SSL configuration for socket address 192.168.1.103:63331. The error status code is contained within the returned data.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
    <EventID Qualifiers="49152">15021</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-14T20:56:12.537Z" />
    <EventRecordID>300842</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="48" />
    <Channel>System</Channel>
    <Computer>DWS_Notebook</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
    <Data Name="SocketAddress">192.168.1.103:63331</Data>
    <Binary>000004000200300000000000AD3A00C00000000000000000000000000000000000000000000000005F0000C0</Binary>
    </EventData>
    </Event>


    Log Name: System
    Source: Microsoft-Windows-Dhcp-Client
    Date: 14/08/2012 9:30:04 PM
    Event ID: 1002
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DWS_Notebook
    Description:
    The IP address lease 192.168.1.102 for the Network Card with network address 001E33C28EFB has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" EventSourceName="Dhcp" />
    <EventID Qualifiers="0">1002</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-14T12:00:04.000Z" />
    <EventRecordID>300785</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>DWS_Notebook</Computer>
    <Security />
    </System>
    <EventData>
    <Data>192.168.1.102</Data>
    <Data>001E33C28EFB</Data>
    <Data>0.0.0.0</Data>
    </EventData>
    </Event>
     
  7. Gidgee1

    Gidgee1 TS Rookie Topic Starter Posts: 32

    This is a third error:

    Log Name: System
    Source: Microsoft-Windows-HttpEvent
    Date: 8/08/2012 7:50:39 AM
    Event ID: 15021
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DWS_Notebook
    Description:
    An error occured while using SSL configuration for socket address 169.254.2.2:63331. The error status code is contained within the returned data.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-HttpEvent" Guid="{7b6bc78c-898b-4170-bbf8-1a469ea43fc5}" EventSourceName="HTTP" />
    <EventID Qualifiers="49152">15021</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-07T22:20:39.201Z" />
    <EventRecordID>298899</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="56" />
    <Channel>System</Channel>
    <Computer>DWS_Notebook</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="DeviceObject">\Device\Http\ReqQueue</Data>
    <Data Name="SocketAddress">169.254.2.2:63331</Data>
    <Binary>000004000200300000000000AD3A00C00000000000000000000000000000000000000000000000005F0000C0</Binary>
    </EventData>
    </Event>
     
  8. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    #2 Microsoft-Windows-Dhcp-Client

    Event ID: 1002
    Computer: DWS_Notebook
    Description:
    The IP address lease 192.168.1.102 for the Network Card with network address 001E33C28EFB has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).​

    #1 Source: Microsoft-Windows-HttpEvent,

    Event ID: 15021,​
    <Data Name="SocketAddress">192.168.1.103:63331</Data>​
    Apparently OneCare probing of the gateway on port 63331
    see this topic

    #3 differs from #1 only in​
    <Data Name="SocketAddress">169.254.2.2:63331</Data>​
    and that subnet doesn't matter​

    The 1+3 don't relate to your topic, but #2 sure would, but this evidence contradicts #1 as the address shown
    for #1 192.168.1.103 could not be acquired unless DHCP gave it OR you manually provided the TCP config
    parameters for the NIC (network address 001E33C28EFB).

    a] Let's start from the beginning: Are you using the same system to access Techspot now or some other
    (ie: is this an ongoing problem or just historic information)?

    b] can you ping 8.8.8.8

    c] can you ping google.com
     
  9. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    the original symptom was: 0x80070035
    I asked for need more info on the " 0x80070035 error message"
    all this other stuff is a red herring and not applicable to the 0x80070035

    On Windows Vista computers, Go to Control Panel, then Network and Sharing Center:
    2) Network Discovery: ON
    3) Network set to: Private
    4) File Sharing is: On
    5) Public Folder Sharing: ON
    6) Password Protected: OFF
     
  10. Gidgee1

    Gidgee1 TS Rookie Topic Starter Posts: 32

    Sorry for the red herrings.

    Those are the settings I have on all devices on the network. All are in the same workgroup (DWS)

    For info, I'm posting from DWS-Notebook (192.168.1.102). The inaccessible device is Dell-Desktop (192.168.100). Both of these are running Vista. Also on the network is a Windows 7 Netbook (192.168.1.104) and an external hard drive (192.168.1.103). Files and printers on Dell-Desktop are inaccessible to all nework devices. Dell-Desktop can access all other devices

    I can ping 8.8.8.8 and google.com from all devices

    Thanks.
     
  11. jobeard

    jobeard TS Ambassador Posts: 13,446   +324

    >I can ping 8.8.8.8 and google.com from all devices & Files and printers on Dell-Desktop are inaccessible to all nework devices

    This says your networking (pc <==> router --- isp) is just fine as is, so the issue is in your sharing setup.

    Google Vista File Sharing and start / verify each and every step
     
     
  12. Gidgee1

    Gidgee1 TS Rookie Topic Starter Posts: 32

    Still no joy I'm afraid.

    Followed all instructions at http://technet.microsoft.com/en-us/library/bb727037.aspx

    All computers on the same Workgroup, network set to "Private", Network Discovery, File Sharing, Public Folder Sharing and Printer Sharing all enabled, Password protected sharing off. Share Permissions set to Full Control for Everyone and there are no third party firewalls installed.
     


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