I am at my wit's end. I cannot complete Windows Update, I keep getting prompted to restart my computer to install important updates. When I restart, that message is still there, I'm stuck in a loop. I have followed so many different fixes that I've lost track. I am attaching the screenshot of the message I keep getting. I have run the Windows Update Troubleshooter and am attaching a screenshot of the result. I have done the process of stopping Windows Update, deleting the files under C:/Windows/SoftwareDistribution/DataStore, and the files under C:/Windows/SoftwareDistribution/Download, restarted Windows Update, got the same problem. I reviewed my installed updates, and I have not had a successful Microsoft Windows update since 9/10/2015, I am attaching a screenshot of that list of updates. I have tried running Windows Update in a clean boot state, that didn't work either. No matter what I try, whenever I click to restart the computer to complete the updates, it restarts and comes back to the same message. I can't tell you what order any of these fixes were tried, I just know that I tried the first solution Windows Help gave me, that didn't work so I Googled it, none of those ideas worked, and I have no idea where to go from here. Before I pay an exorbitant fee to have some kind of tech support come to my home office, is there anything anyone out there can suggest? FYI, I have Avast Premier Program Version 11.1.2253 installed, as well as Malwarebytes Anti-Malware Version 126.96.36.1994 (this one was installed on 10/14/2015). Could either one of these be the problem? Also, I somehow accepted the Windows 10 Upgrade invitation (I suspect it may have been a misclick by someone else in my office, but it could have been me), and it keeps popping up a schedule date and time and I keep having to reschedule out by the max of 3 days that it will allow me, but it will not give me an option anywhere on that screen to cancel the upgrade. Whenever I try to find a way to get rid of it, everything I find says to click on the Windows 10 Upgrade icon in the system tray...but I don't have that icon in my system tray. FINALLY - SHOULD I JUST ALLOW THE UPGRADE TO WINDOWS 10 TO GO THROUGH? WILL THAT GET RID OF ALL THIS CRAP? Thank you so much for dealing with me on this, I'm sure it's probably going to be frustrating!