Hey all, I know there is already a thread about this subject, but my circumstances are a bit different. This burner/DVD burner worked beautifully until today. I loaded up a virus scanner and later tried to use the darn burner and now it gives me a message "Cannot connect to hardware access layer" and something about the patin couffin crap... I've ran the virus scanner on my other computer for a while now, but this is the first I've seen this message. any suggestions? I've ran the sfc /scannow in the command prompt. nothing there? I've removed the dvd in device manager and on reboot it was back. there are no ?? or !! in device manager and it says it's working properly, yet that's BS! LOL so now what? thanks!!