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Cannot get mail: The connection to the server failed

By learninmypc
Nov 26, 2014
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  1. IMG_5087.PNG
    Why? This has been going on with my iphone4 for few days.
    I'm able to get online, just happens trying to check the mail.
     
    Last edited: Nov 26, 2014
  2. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,593   +335

    I tried this link https://discussions.apple.com/thread/1728784?start=15

    I just went to +Settings > Mail, Contacts, Calendars > (_your account name_)+ and then I went to the bottom and deleted my account from my iPhone. Immediately after I just added it back in and it worked.

    But it still don't work. :(
     
  3. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,593   +335

    Problem solved, incorrect password. LOL :)

    "EDIT" DOES this mean if/when I change my password on my pc I have to do it separate on my iphone???
     
    Last edited: Nov 26, 2014
  4. bluejolls

    bluejolls TS Booster Posts: 107   +8

    Try Reset Network Settings. Go to Settings>General>Reset> tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards. Also try a reboot of your wifi modem/router. A poor wifi signal can cause that.
     
  5. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,593   +335

    Did you , by chance read my reply in the post above yours? " Problem solved, incorrect password. LOL". But thanks anyhow. :)
     
  6. jobeard

    jobeard TS Ambassador Posts: 9,322   +621

    Usually NO, but it depends upon the specifics.

    Changing the PC login password has no effect on any email access.

    Email has two modes:
    1. a client email reader, like Outlook and Thunderbird
    2. a web-based service like Gmail and Yahoo.
    When we change a password related to Email, that change is stored by the email server.
    So changing the email/password WILL effect all means to access that email server, regardless of which physical box you are using at the time.

    So change in it on the PC will impact the Smartphone usage too.
     
  7. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,593   +335

    Ok, thanks. :)
     
  8. Go to Settings > Cellular > USE CELLULAR DATA FOR and there turn on Mail. I had same problem, now everything is perfect.
     

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