TechSpot

Can't access a website

By DeathsVamp
Oct 5, 2010
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  1. Hi,
    About a week ago, I became unable to access a website, mtgsalvation.com.

    Here is what I know/have done.

    I have flushed my DNS.
    Restarted my Modem and my Router.
    Checked to see if I could get to the website when plugged into the modem directly.
    Checked all of the computers in my apartment(three in total, and no luck).
    Wiped the cookies in all of the computers.
    Also, when I first lost connection I was able to reconnect. Momentarily the next day.
    I also know that my ISP is not blocking the website.
    I can access it from other places like my friends dorm room with the same ISP + I called the ISP to confirm that it wasn't being blocked.

    I am running windows vista and on the other two there is vista and windows 7.

    What is it that I am missing?

    Thank you
    DV

    Ipconfig /all yields

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::c0f1:412d:b03d:e7b1%10
    IPv4 Address. . . . . . . . . . . : 192.168.1.108
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\David>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Dave
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-1B-38-D3-A6-56
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c0f1:412d:b03d:e7b1%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.108(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, October 04, 2010 5:21:53 PM
    Lease Expires . . . . . . . . . . : Tuesday, October 05, 2010 5:21:52 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 251665208
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-24-69-DB-00-1B-38-D3-A6-56

    DNS Servers . . . . . . . . . . . : 199.96.34.33
    199.96.34.34
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{DEBFDC2E-DAA6-4AA8-A01E-7AEDAAEB8
    054}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{DEBFDC2E-DAA6-4AA8-A01E-7AEDAAEB8
    054}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,327   +622

    the proper technique is
    ipconfig /flushdns {most easily remembered}
    net stop "dsn client" {most frequently forgotten}
    net start "dsn client" {the quotes are significant}

    you should be able to resolve the name => address
    nslookup mtgsalvation.com. {trailing period is significant}​
    I see Address: 38.103.160.21

    If you get the address and still can't access the site, you have a browser or firewall issue.

    if you fail to get the address, you have a DNS issue
     
  3. DeathsVamp

    DeathsVamp TS Rookie Topic Starter

    Here is what I get when I after I followed the CMD codes for flushing the DNS.

    C:\Windows\system32>nslookup mtgsalvation.com
    Server: taisp1.in-tch.com
    Address: 199.96.34.33

    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    DNS request timed out.
    timeout was 2 seconds.
    *** Request to taisp1.in-tch.com timed-out

    So I guess now what is the next step? And why is affecting all three computers?
     
  4. jobeard

    jobeard TS Ambassador Posts: 9,327   +622

    clearly there is a DNS issue. If the Router has been hacked, then that would explain
    all systems failing { try the nslookup on each please}

    if they all fail, then we need to reset the router.
    After the above test, disconnect all systems from the router.
    Also disconnect from the modem (if you have a standalone router).

    On the case, typically near the WAN slot, is a small pin hole - -
    get a paper clip and press it into the hole for ~ 10seconds.

    you should see the router restart - - wait for it to settle down.
    reconnect to the modem; wait 30 secs.

    connect ONE system to the router; wait 30 secs

    redo the ipconfig /all and verify the IP address and Gateway address.

    retry the nslookup - - any better?

    we may need to reconfig the router, so please report the make/model number so I can assist ---
     
  5. DeathsVamp

    DeathsVamp TS Rookie Topic Starter

    Ok restarted it no luck.

    Same thing with nslookup.

    When I use an online program I get 38.103.160.21. And when I go there it goes to fohguild.org Obviously not what I am trying to get to.

    Ok, my router is a Linksys E2000.
     
  6. jobeard

    jobeard TS Ambassador Posts: 9,327   +622

    well now - - we've both been snookered!
    nslookup mtgsalvation.com. => 38.103.160.21

    nslookup 38.103.160.21 => mtgsalvation.com​

    and that's correct.
    http:// mtgsalvation.com / returns the correct page but

    http:// 38.103.160.21 / returns the bogus fohguild.org
    so I yanked out some HTTP tools, accessed http:// mtgsalvation.com /
    and I got back
    Connected to www.mtgsalvation.com.
    Escape character is '^]'.
    GET / HTTP/1.0

    HTTP/1.1 200 OK
    Server: nginx/0.7.67
    Date: Wed, 06 Oct 2010 03:40:41 GMT
    Content-Type: text/html
    Content-Length: 193
    Last-Modified: Thu, 21 Oct 2004 20:52:30 GMT
    Connection: close
    Accept-Ranges: bytes

    <html>
    <head>
    <META HTTP-EQUIV="expires" CONTENT="Wed, 26 Feb 1997 08:21:57 GMT">
    <META HTTP-EQUIV="refresh" CONTENT="0; URL=http://www.fohguild.org/index.php">
    </head>
    <body>
    </body>
    </html>
    Connection closed by foreign host.​
    That is a META Refresh, aka a server side redirection.

    Unless you know otherwise, mtgsalvation.com has become fohguild.org

    mtgsalvation.com can only be accessed by telling the browser to NEVER allow redirections
     
  7. DeathsVamp

    DeathsVamp TS Rookie Topic Starter

    I know that it has not become this guild site thing.

    To go to the website I am talking about google mtgsalvation. It is the first search.

    On campus I can connect to the website and view it fine. The forums are running and everything is great. I know people are posting there and I can view the cached website from my house. I just can't access the main website. It is truly mind boggling to me.

    I guess the final thing that I could do is take my laptop unto campus and hook up and see if it will go to the website from campus.
     
  8. tipstir

    tipstir TS Ambassador Posts: 2,393   +107

    Sounds like your IP at home is being block by that site. Or the router you use is blocking the site when you access from home. To check this out shutdown the router and connect the PC to the modem make sure you have software firewall active and a good AV for virus and spyware for this test. If you can connect without the router then you have a router issue with this site. If you still can't connect then your IP is blocked.
     
  9. jobeard

    jobeard TS Ambassador Posts: 9,327   +622

    the website is performing a Meta Refresh to www.fohguild.org

    notice:
    Name: www.fohguild.org
    IP: 38.103.160.21
    Domain: fohguild.org

    Querying whois.pir.org for fohguild.org.​
    and the original request for mtgsalvation.com
    Name: mtgsalvation.com
    IP: 38.103.160.21
    Domain: mtgsalvation.com

    Querying whois.crsnic.net for mtgsalvation.com.​
    Both point to the same IP address This is an issue with the DNS registrar, not your system, router, or browser.
     
  10. jobeard

    jobeard TS Ambassador Posts: 9,327   +622

    puzzling for sure. The only thing I can see that might allow the campus user to use the site while you and I can not is called DNS CACHE Poisoning.
     

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