Can't launch any game, error Direct3D

By LockyLT
Jul 24, 2011
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  1. Hi, guys

    I want to ask why any game can't launch on my laptop?
    When I launching game its pop-up
    And my dxdiag showing:
  2. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    It seems that the laptop did not detect your graphic card. Check if the drivers are well installed and if you can try reinstalling them. As in the display devices it shows like nothing connected or driver missing.
  3. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    Also what card is installed in your laptop?
  4. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I don't know my video card name. I tried use PC wizard but its not responding..
  5. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    Try opening the case and see what it is in case it is not an onboard GPU
  6. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I can't open it.. Any other solutions? :/
  7. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    Do a check with that Website.. Intel Update Utility

    Also on what resolution are you running up? This will make me determine if you cards is working fully or not
  8. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I clicked that button, but its keep loading me.. Yes I have java..
    1024x768 pixels
  9. Ultiweap

    Ultiweap TechSpot Enthusiast Posts: 742

    Normal resolution then... Therefore I think your drivers is not install. What do you see in Device Manager?
  10. LockyLT

    LockyLT Newcomer, in training Topic Starter

    Here my device manager photo.
    [​IMG]
  11. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    go to Dell's website for their support page. Click Drivers and Downloads. Enter your service tag number and they'll give you the driver download for your PC
     
  12. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I downloaded chipsets and installed it. It's says for me:
    [​IMG]
  13. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,358   +167

    List any Problem Devices
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a complete DirectX report
    • Click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot window, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
  14. LockyLT

    LockyLT Newcomer, in training Topic Starter

    List any Problem Devices:
    Code:
    Mobile Intel(R) 4 Series Express Chipset Family	PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&61AAA01&0&10	39
    Mobile Intel(R) 4 Series Express Chipset Family	PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&61AAA01&0&11	39
    „Dell Wireless 1397 WLAN“ mini kortelė	PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&1CD20F91&0&00E1	This device is disabled.
    DirectX notes:

    Attached Files:

  15. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I found this fingy.
    I don't know but Mobile Intel(r).... just disappear.

    Attached Files:

  16. LockyLT

    LockyLT Newcomer, in training Topic Starter

    I solve my problem, thanks all.
  17. Arris

    Arris TechSpot Evangelist Posts: 4,534   +92

    Hi LockyLT, how did you solve the problem? (helpful if other users have the same problem)


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