Can't retrieve backed up data

[bshaw]

I have a compaq presario. My computer crashed and I was given the option to backup my data before I did a complete system restore.

I completed the backup, and it put the files on my CD rom.. the problem is that these files have an fbw extension and I can't retrieve the data. It seems like this is a big problem with a lot of HP users. when I insert the disk, it acts as if it is reading it, but nothing happens and it freezes.

Any help retrieving these backed up files? thanks

 

[Tmagic650]

You have to go back in to the HP backup software, and restore back up CD files from there, with the CD in the drive

 

[bshaw]

I tried, but at times I can't even get the backups software manager to start and when it does it acts as if it wants to retrieve data but freezes

 

[Tmagic650]

I've had trouble like this in the past. Now I just keep my important files backed up on 3 devices. Another hard drive, on DVD's and a flash drive. Maybe you can do this soon too

 

[bshaw]

YEA, I agree, but this is just bad development from HP... I can see why people go to apple... I went and picked up an external hard drive to dump everything on.. honestly, I would rather go with flash memory on my computer.. keeping valuable stuff on your computer is asking for trouble..

 

[Tmagic650]

"I would rather go with flash memory on my computer"...

A good but temporary solution... Flash memory fails all too often. I hope SSD's become more reliable