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Can't run 3dmark06

Discussion in 'Audio and Video' started by rmdl51, Nov 7, 2006.

  1. rmdl51 TechSpot Maniac Posts: 368

    Hello! I just download 3dmark06 and when I try to run it it completely freeze my computer and I have to shut it down manually, I don't really know why, I was just looking to see the score my computer will have but still have no luck runing these tests. I went looking on my temps and I'm concerned about the CPU temp. Should I be concerned or this has nothing to do with the 3dmark06. The Bios Temp where CPU-65C, MOBO 39C, now i've run everest and give me: CPU-54C, MOBO 37C, GPU 45C, I've run prime95 and give me no errors for more than 4 hours, I'll overnight today with primer95 to see if my computer have any problems. BTW You can see my computer specs on my signature, All input will be appreciate it! Thanks!
  2. rmdl51 TechSpot Maniac Posts: 368

    any help? I don't know what to do, it's the first time I try to run 3dmark06, not sure if I'm doing something wrong, prime95 shows no errors after 12 hours....anybody...???
  3. wolfram TechSpot Paladin Posts: 2,605   +9

    That CPU temp is a little high. Is it a prescott core?
  4. Sharkfood TechSpot Guru Posts: 1,192

    I'd trust the BIOS temp over Everest.

    More importantly, Asus has a hardware monitor made for that motherboard. You can download it at:
    http://www.softpedia.com/get/System/System-Info/ASUS-PC-Probe.shtml

    You can better monitor CPU temps using this tool. It would be a good idea to run Prime95 in it's worst torture test for about an hour with this running on Record mode. You can then inspect the graphs for temps, voltages and such.

    Lastly, I'd also burn a cd or floppy with memtest86+ (which you can google/websearch and download). It comes in both a bootable floppy image or bootable cd iso. Let this run overnight for like 6-8 full passes to ensure you dont just have some flakey memory that is in a range not commonly used.
  5. rmdl51 TechSpot Maniac Posts: 368

    I trust the BIOS too, that's why I'm concerned. Yes it's a prescott core and I been told that those run hotter than the Northwood, not sure about that but just in case I haven't overclock my CPU so far. I will run those tests this night and let you know what happen, thank you for your help. BTW, I don't know how to use prime95 very well, I just download a few days ago and run some tests but can't find where is the worst torture test and record mode. I will keep looking when I get home.
  6. rmdl51 TechSpot Maniac Posts: 368

    Thanks for the software recommendation! I downloaded and the temps are: CPU-52c MOBO-37c, the weird thing is that if I restart the computer to check the BIOS it will give me 60c on the CPU and then exit and load up windows and ASUS PROBE give me 59c and keeps going down intil 52, is that ok? besides, prime95 no errors, memtest+86 no errors after 8 passes running for about 10 hours, is there any chance that maybe the 3dmark06 that I downloaded could be damaged? anyone know a good reliable source where it can be downloaded? I'm still concerned about my CPU temp? how can I drop that temp? new heatsink?? fan?
     
  7. peterdiva TechSpot Ambassador Posts: 1,202

    Does it freeze on the last test (Deepfreeze)? This is a known issue.
  8. rmdl51 TechSpot Maniac Posts: 368

    who freeze on last test? 3dmark06? no, it freeze on load up, I just double click it and it says it's performing an analize of my system and then everything locks up.
    ok now i'm scared. I believe I'll get on fire. I was just playing AOE 3, and the ASUS Probe was running and give me a warning for 73c on CPU. why? my GPU wasn't even that hot, GPU-47c.
    This issues and being unable to run 3dmark06 makes me think that my system have a big problem, but all the tests run good. what else can I do?
  9. rmdl51 TechSpot Maniac Posts: 368

    Guys! Now I really need your help with this. First, how can i tell how many FPS i'm getting? NFS Carbon runs like a slideshow on max settings, improves when I lower the resolution but I don't want to.
    Second, 3dmark06 doesn't work on my PC, why? do you think it's too old? I don't really think is a bad system for gaming, it's sure 2 years old but I believe the GPU I have should handle NFS Carbon on MAX, what do you think?
    Third, I've run all tests suggested and have no errors, the only issue that really have me concerned it's my CPU temp, idle is 52-54c but when gaming is over 70c, why? even GPU is around 50c when I'm playing. what can I do to lower that temp? new heatsink? more fans? I have 3 Fans installed on my case (besides the one for the CPU). Please help! I do want to run 3dmark06 and do something about my FPS.
  10. peterdiva TechSpot Ambassador Posts: 1,202

    Run Dxdiag and click the display tab (Start>Run>dxdiag). In the DirectX Features box are all 3 settings enabled. Also, what was your old card?
  11. Sharkfood TechSpot Guru Posts: 1,192

    It sounds like you have a CPU temp problem. This isn't too uncommon with the Prescott cores. Is it the stock heatsink/fan?

    I would recommend a two-stage approach:
    1) Pick up a tube of Arctic Silver. You can mail-order these for about $6 US or buy it at Comp USA or Best Buys for about $10 US.
    2) Using Isopropyl Alcohol, clean both your CPU and Heatsink and apply Arctic Silver as per the instructions you can find on their website.
    3) Re-affix your heatsink/fan making sure it's seated properly and flush on the CPU.

    Most of my P4/478's will idle around 33-35C and peak in the mid to high 40's. Prescotts can run a little hotter but 65-70C is too hot peak. You ideally want this in the low 50's peak.

    If the above doesnt fix your problem, I'd look into a 3rd party cooler/heatsink.
  12. rmdl51 TechSpot Maniac Posts: 368

    Hello!
    peterdiva: what 3 setting enabled? you mean direct draw-direct3d and agp texture acc? if is that so, yes all three are enabled, otherwise I wouldn't be able to even play any game I guess. and what do you mean with old card?

    Sharkfood: I do have a 3rd party heatsink but I don't remember the brand I think is Aerocool or something like that. I really want to buy a good heatsink/fan to get this CPU cool down at least 10c, but I will need suggestions. Well in the mean time I think I'll get the artic silver tomorrow and re-affix the CPU.

    I think you are right, my whole problem is gonna be a temp issue. I was playing NFS Carbon 20 minutes ago and suddenly game shutdown and took me back to desktop, ASUS PC-probe was giving me a 71c temp on my cpu and right now is 63c.

    Just one more question, Do you really think the CPU Temp issue is causing a very low FPS when playing a game? I Mean if all my hardware is in good working condition I believe I should be getting a decent FPS right? my system as you can see on my signature is max-out. 3GB RAM, the best AGP Card, I was told this MOBO is one of the best for 478's. what else to improve FPS?

    Ok thanks. and please suggest any heatsinks you had good experience with.
  13. Sharkfood TechSpot Guru Posts: 1,192

    CPU Temp can cause cpu throttling, but I'm unsure if the threshold is as low as 70C (it's usually a bit higher).

    I'd say get your CPU temps under control first, THEN see if performance improves due to it. If not, we can then start examining other things to find the issue.

    If you have a 3rd party cooler, chances are good it's just poor contact or generic thermal compound. Even the best cooler wont keep your cpu cool if it can't transfer heat. Arctic Silver 5 is great stuff and should cure nicely on your heatsink/cpu.
  14. peterdiva TechSpot Ambassador Posts: 1,202

    I replaced an ATI card with a 7800GS (the + version), and I had to reinstall Windows to get it to work. There was a problem with the AGP driver, I just can't remember what the symptoms were. I can remember that 3Dmark05 and 06 wouldn't run; they gave me a specific error though.

    Removing the AGP driver fixed all the problems, the only problem was that I couldn't reinstall it, so I had to reinstall Windows.
  15. rmdl51 TechSpot Maniac Posts: 368

    I'm here again! Hey Sharkfood Thanks! Artic Silver 5 really help a lot! my CPU temp drop by 10c and more while idle, I'm getting 42-43c idle and when playing games 58-60c, is that ok? or should I drop it a little bit more? and Yeah my 3rd party heat sink is AeroCool, is like this one
    http://www.ubuyitdirect.com/aerocool-aeroflow-quad-blue-120mm-case-p-3461.html
    but the metal frame is blue, couldn't find the exact model. is that ok or I should buy a bigger model?.
    The Sad part is that I still can't run 3Dmark06, why? could it be that I have a corrupt file from 3dmark06? I'm thinking on downloading again. which site is the most reliable one to download 3dmark06?
    I'm still getting very low FPS at NFS Carbon on Max settings 1280x1024.
    Please Help with any suggestions to improve my system performance on gaming matter. Thanks
  16. peterdiva TechSpot Ambassador Posts: 1,202

    There's been a patch released for 3DMark06 - Build 1.1.0. See if you can get it to run with this first.
  17. rmdl51 TechSpot Maniac Posts: 368

    Thanks peterdiva!! That patch help! now I can run 3dmark06, but guess what, I got 2811 score :( only 9 FPS, why? what can I do? please check my specs and tell me where is the bottleneck if there is one, which component I should upgrade or is it really necessary to move on PCI-express to get a good FPS, no right? any tweak suggested?
  18. Sharkfood TechSpot Guru Posts: 1,192

    Hi Rmdl,
    Can you download CPU-Z and screenshot it's first tab(CPU) and 4th tab (Memory)?

    If not, you can also go to the last tab (About) and click the HTML report. You'll need to zip and attach this file as it'll have most of what we need.
  19. rmdl51 TechSpot Maniac Posts: 368

    Hello! here is the information on the screenshots I hope it uploads correctly I never upload pictures before into a forum.
    If you need to know anything else to provide help let me know. I'm very thankful for your time helping me out about this issue.

    :wave:

    Attached Files:

  20. Sharkfood TechSpot Guru Posts: 1,192

    hi rmdl,
    Look at the top of your 2nd attachment. See channel: single? There's part of your problem!

    You have your memory arranged in single-channel. That's a dual-channel/ddr400 mainboard starving that processor for bandwidth.

    Run SiSoft Sandra's memory bandwidth tests. They should be around ~5000mb/sec. Single channel wont be able to deliver the performance of that mainboard that way.

    If your 3 gigs is in 3 sticks, try removing one stick and using matching colored slots for the remaining two. In order for dual-channel to work, memory must be in pairs of matched sticks. You should see your Sandra (and other benchmarks) take a big jump up from dual-channel.